Overall the repairs look pretty good friendly service but on arrival and inspection the door jam got missed and not even painted clear coat spots above the windows were spotted and the vehicle had to be taken back to the back and re sprayed and touched up. The pop in for the plastic fender flare is loose. And the car needed to be buffed out more where it was painted there were and are some streaks in the paint job where everywhere else it’s a smooth transition.
12/23/2017
Amy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the timely and great quality repairs to my minivan.
12/21/2017
Ann R. VERIFIED CUSTOMER
Vehicle Make : GMC
Appreciated being notified as the repair progressed through text messages. Everyone I talked with was very professional and friendly. The service work looks perfect -- am very satisfied with the results.
12/21/2017
Ralph T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Team did a great job and my wife were very satisfied. Thanks
12/19/2017
Jacqueline W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks great! Thanks for taking care of my vehicle in a timely manner, job well done!
11/30/2017
Mark J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly and fast. Thank you.
11/14/2017
Nancy N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your people obviously care about customer satisfaction. Thank you for a job well done.
11/11/2017
Kimberly K. VERIFIED CUSTOMER
Vehicle Make : Honda
The friendliness of everyone was unexpected and amazing. Everyone is a professional and things went smoothly. ????Thank you!
11/3/2017
Leeon S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Time took five long weeks instead of maybe a week at the most to replace my rear broken bumper in my Jaguar. I had an aweful chat back and forth over the phone with people at the body shop including Todd the owner, where I lost any confidence and distrust in delivering my car back to me let along did not know what to expect next. It was very close for me to drag the law and indictment. Fortunately I did not have to get that situation after all I wanted is my car fixed and back to my hands.
10/29/2017
Kristin L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job. Keep up the good work.
10/27/2017
Steven P. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs were made very quickly and professionally
I will use Bracken Collision for future service
10/14/2017
Gloria R. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everyone was super friendly, courteous, and professional.
9/26/2017
Sean P. VERIFIED CUSTOMER
Vehicle Make : Subaru
The only issue was that it was supposed to be ready Tues, then Wed then was ready on Thursday. I just had shoulder surgery and had to gas up the vehicle 3 days consecutively just in case the car was ready and because I typically work until 530 or 6 and was noticed at 5 pm on Wed made it difficult to arrange pick up.
9/24/2017
Jose D. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair done quickly
9/21/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Well organized
9/20/2017
Sandra H. VERIFIED CUSTOMER
Vehicle Make : Volvo
Please check the detailing when returning a car. I was disappointed that there was water in the trunk and that the interior was not in its original state. How hard is it to put the back seats up?
9/19/2017
Homero R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work and excellent service from beginning to to end.
9/15/2017
Jaime G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks for the personalized quick and painless service!
9/14/2017
Suzanne G. VERIFIED CUSTOMER
Vehicle Make : Acura
The outside repair work on the drivers side front and back doors was fine. But the inside of the car was very dirty. Dirty footprints and handprints inside the car. Greasy smudges on the leather seats that weren't there before I dropped the car off. Also, the back bumper has something on it that wasn't there before. Some kind of smudgy substance that will not come off. I am positive it wasn't there.
9/14/2017
Amaury G. VERIFIED CUSTOMER
Vehicle Make : Audi
The car has a line of scratch and some bubble in the paint. I m going to have to take it back, which I feel so disappointed that I dont feel comfortable taking it back.