The staff was very nice (best costumer service I've ever recieved from a repair shop). They did everything they could to make sure I recieved great service both with their company and the car rentals company I was using. They did a fantastic repair job on my car and even took the time to clean the interior. I love my car and it feels like I'm driving a new one again. THANK YOU ADDISON COLLISION FOR YOUR AMAZING SERVICE! I am very pleased!
2/1/2017
Brenda B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job would recommend your company to anyone
1/31/2017
Rachael L. VERIFIED CUSTOMER
Vehicle Make : Nissan
There were razor blades and plastic parts within the truck bed. The bed was covered in white paint dust. Thankfully this appears to be a result of sanding rather than overspray. My reverse sensor is sounding an alarm with nothing behind it.
1/31/2017
Lora W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied
1/31/2017
Eli B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very nice even helped with another area that was effective. Great csrs!!!!
1/31/2017
Zakkary S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
i had an awesome experience you guys always kept me up to date on what was happening with my car. and the repair was finished in a timely matter
1/30/2017
Lela H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job. Everyone was courteous. Very prompt service.
1/28/2017
Karen S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
????
1/27/2017
Wanda L. VERIFIED CUSTOMER
Vehicle Make : Ford
Always a good experience...
1/27/2017
Adriana P. VERIFIED CUSTOMER
Vehicle Make : BMW
I loved that I would get text messages letting me know the status of my car. And I would also get phones calls letting me know how they where doing. Very friendly staff. I love that they guarantee their work!! They worked on my car extremely fast and I'm grateful for that.. thank you for being so efficient and always nice.. I would recommend them to everyone.. thank you for everything ????
1/26/2017
Mattea H. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job and were very kind
1/26/2017
Mona M. VERIFIED CUSTOMER
Vehicle Make : GMC
I absolutely could not be more impressed with the service in every aspect. The ladies at the front desk were very friendly and helpful! The gentleman who gave me the bid was very professional, personable, & got the bid figured quickly & let me know exactly what would be done to repair my vehicle. I showed up early for my appointment and they got right to work. I left Addison Collision today thinking that I wish there was a way to let everyone know what a great job they did and then...here came survey. Customer service seems to be a thing of the past for MANY businesses nowadays, but my faith was restored, your team certainly knows what they're doing and how to treat the customer! Kudos to everyone of you! I sincerely thank you! Job well done????
1/26/2017
Belinda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really appreciated the friendly front desk staff at the office, and the way I had the estimate all explained to me. Thank you!
1/24/2017
Sophie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent workmanship and communication. Even got repair done early. Thanks so much!
1/24/2017
Becky O. VERIFIED CUSTOMER
Vehicle Make : Ford
Office staff was very nice, explaining all aspects of the repair. Would recommend others to use their services in the future.
1/21/2017
Yordlak T. VERIFIED CUSTOMER
Vehicle Make : Nissan
This has been the best experience I have had by far with an auto body shop. This place is professional and kept me updated every step of the way using text and an app that tells me about my estimate and the time it was going to take to complete my car. A matter of fact they finished a whole day early and gave my car back better than when I turned it in. Thank you for washing it and cleaning the inside of the car. This place was awesome. I will not take my car to any other place in the Magic Valley for collision repair. Thank for doing an excellent job, you have a great team!
1/19/2017
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Ford
Everybody was kind and knowledgeable. Work looked great. Done as promised.
1/19/2017
Tyson S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your staff was very friendly, and helpful! We are very pleased with our car!
1/17/2017
Marc B. VERIFIED CUSTOMER
Vehicle Make : Kia
The people I dealt with were great, they were extremely helpful with information whether I was there in person or on the phone. I really like the messages I received on the progress of my car while the work was being done.
1/14/2017
Terrence T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looks great I liked all the updates we got thanks