Top notch customer service! Carey your receptionist deserves a raise and acknowledgement for the service she provides your customers. As the face of your company, she was forthcoming with repair estimates, completion dates (on or about) and pick-up times. She had answers to all our questions and got back to us in a timely manner when she needed to find out something. The quality of your work has always been top notch, which is why Ive been bringing all my auto collision business to you or the last 10 years and will continue to do so.
2/19/2019
Marcellus B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Absolute professionalism in both the work performed and overall customer service. The rapid turnaround and quality work was also greatly appreciated.
2/15/2019
Robert G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Notonly did you do great body work but also cleaned my care totally. So apppreciate CAMBY! Judi
2/10/2019
Kerri P. VERIFIED CUSTOMER
Vehicle Make : Dodge
They did an excellent job fixing my truck. Kerri was very responsive and kept me informed with everything involved with fixing my automobile.
2/9/2019
John Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Canby did a fantastic job and the professionalism was amazing thank you again
2/8/2019
**** R. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repairs went smoothly. I appreciated the frequent updates on the status of the repairs. The repairs were finished sooner than anticipated. Everyone was friendly and helpful.
2/6/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Honda
There is not a better company for auto body repair in our area. They are honest, fair and get the work done on time. They are so courteous and keep the owner constantly in touch about how the repair is going. We recommend them unconditionally! Capt Rob and Susan Martin
1/25/2019
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Honda
Canby is amazing! Not only do they do great work on the car but the way that they treat their customers is amazing! Carrie treated me like a member of the family. I had to bring my baby when I dropped off and picked up my car. Carrie arranged for Enterprise to drop off my rental so that I didn’t have to worry about the baby seat. She also told me to just drop off the rental at canby when my car was ready. It was so easy and convenient. She also watched my daughter inside the office while I installed the seats so she didn’t have to go out in the cold.
Beyond the service I received, my car was returned looking as good as when I first bought it. It was fully detailed and looked amazing.
Carrie also handled everything with the insurance and reserving the rental. I didn’t have to do anything but show up when she told me to. She kept me updated on the status of the repair at all steps in the process.
Canby and staff are amazing and I recommend them to anyone and everyone. Thanks canby for an awesome experience all around!
1/10/2019
Brian D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job of communicating from start to finish
12/21/2018
Alfard H. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent
12/19/2018
Cecelia K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Really appreciate the updates.
12/15/2018
Shawn M. VERIFIED CUSTOMER
Vehicle Make : Honda
I will tell you what. I received some of the best customer service I have ever had in my life. Carrie was wonderful and accommodating. The guy that detailed my car on the inside caught me before leaving and said "I hope it's up to your standards" and smiled, I told him it was beyond as it was not even expected! He seemed very happy I was pleased. Overall A+ service. I would highly reccomend.
12/5/2018
Kevin F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Appreciated the cleanup job. Cars looks good. Thanks for quick turnaround
12/1/2018
Bernard H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service was phenomenal both on the vehicle and with the updates!! Carrie’s courtesy and professionalism were second to none!!
11/30/2018
Susan A. VERIFIED CUSTOMER
Vehicle Make : Honda
You have kept us informed every step of the way. Carrie called us with details so we knew where you were with our car. Thank you so much much for you help in helping to get our car repaired.
11/30/2018
Paul F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did a great job and everyone was very nice.
11/29/2018
Rose L. VERIFIED CUSTOMER
Vehicle Make : BMW
Carrie did an outstanding job keeping me informed about the status of my vehicle. When walking into the Bel Air Canby facility I was always greeted with a smilie and hello from all employees. The facility was clean and had complimentary coffee. Thanks!
11/21/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good communication and customer service. It was a seamless interaction from the estimate, drop off, rental car, repair and pickup. Would definately recommend Canby and will use again if needed. Thank you.
11/15/2018
Brandy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome and timely delivery. They finished well before the estimated completion time and contacted periodically to provide updates. Thanks again!