This is my third time using ICC, and this experience was excellent, just as the previous two visits. Everyone there was very helpful and courteous. Couldn't be happier with the car repair and the detailing was beautiful. The engine compartment looked amazingly clean! Thanks ICC!
2/25/2015
Nicholas C. VERIFIED CUSTOMER
Vehicle Make : BMW
John was great to work with.
2/25/2015
Brian D. VERIFIED CUSTOMER
Vehicle Make : Audi
I still need the protection film installed on my bumper. I've called three times with no response. Please give me a call to finish an otherwise excellent repair. Brian ****-****-xxxx
2/22/2015
Martha G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent service
2/19/2015
Nick H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am completely happy and satisfied for the job well done by the repair team from Heidi **** to the repair team that worked on my vehicle. Thank you!
2/14/2015
Sarah Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Amazing work! I love my car. Thank you for top notch quality and service
2/11/2015
Houshang K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
they did a wonderful job quality of work done was excellisely more that what I had expected. Thank you for everything.
2/9/2015
Amanda V. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am so happy with my car my car looks brand new again! I loved the updates I'm also very happy with how quickly it was done! Everyone was great!
2/4/2015
Alice W. VERIFIED CUSTOMER
Vehicle Make : BMW
ICC done a great job for my car!!!
1/24/2015
Bill B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Heidi **** was very professional and courteous. Heidi made my experience with the collision center was exceptional. Heidi also ensured that my car was returned in pristine condition. I would highly recommend ICC to my Associates.
1/24/2015
Alfredo K. VERIFIED CUSTOMER
Vehicle Make : BMW
I was told the car is being washed and detailed for three days and when it was finally delivered the exterior is clean with patchy shine and the interior driver floor mat is dirty Not vacuumed and the leather of the leg extension car seat was a bit torn on the driver side. On top of this I was told they have to jump start the car after turning the engine for quite sometime. This morning I had to click the start several times before it starts. The delay is one thing. The repair service is another. Also when I called the office I was put on hold for more than 20 minutes! I asked the Ashley what her problem is?? Also my rental car was not delivered the yesterday after the car was delivered to me. The rental office called me today that the rental is up and I would be responsible for anymore days if the car is undelivered. I am spreading this rating to Crevier and everyone I know of to watch out for ICC.
1/23/2015
Armida G. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service by everyone! Ashley was very professional when setting up my appointment!
Thank you!!
1/23/2015
Randy S. VERIFIED CUSTOMER
Vehicle Make : BMW
Really bad customer service from the supposedly "manager" over the phone. Great people at BMW but bad customer service from the repair shop
1/21/2015
Ryan W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional service.
1/16/2015
Kathy S. VERIFIED CUSTOMER
Vehicle Make : BMW
Great staff, very pleasant and kept me informed of status on repairs at all times
All in all very easy and painless
Great job!
1/15/2015
Renato R. VERIFIED CUSTOMER
Vehicle Make : BMW
Easy to work with, continuos updates and communication. Great customer service.
1/15/2015
Itzel F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Eddie **** was great. Always communicated about status on my car. Very professional and great customer service he gave.
1/14/2015
Daniel D. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looks good and Jose was great, his care is the reason I will come back.
11/21/2014
Kerry F. VERIFIED CUSTOMER
Vehicle Make : BMW
Jose was very reachable and accommodating. The car looks great.