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Real Reviews from VERIFIED CUSTOMERS
Fernando C. VERIFIED CUSTOMER
Vehicle Make : Nissan
None
7/11/2015
Doug S. VERIFIED CUSTOMER
Vehicle Make : BMW
The quality of workmanship, clear communication, concern expressed by the employees in doing the job correctly and the honesty of the transaction was greatly appreciated. This is the seconded time you have performed work for me and it has all been consistently excellent. Thank you.
7/11/2015
Jose C. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job two thumbs up.I would recommend icc to my friends
7/7/2015
Qing W. VERIFIED CUSTOMER
Vehicle Make : Audi
This is my third time bring my cars here for repairing. Jos is so good at preparing my cars! They are like brand new after his service. That's why I like to come to ICC to do all my repairs!
6/21/2015
Stephen T. VERIFIED CUSTOMER
Vehicle Make : BMW
Although the process including insurance approval took 2 months, the result was worth the wait - GREAT JOB!!
6/20/2015
John/karen T. VERIFIED CUSTOMER
Vehicle Make : BMW
YOU GUY'S ROCK!!! THIS CAR HAS NOT LOOKED THIS GOOD SINCE THE DAY I BOUGHT IT.
6/18/2015
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank you for taking care of my car, little longer but it's worth it. Happy.
6/5/2015
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was extremely impressed with the way ICC handled the case involving my car. They kept me updated and filled me in on any information as it progressed. We were constantly in contact. When I received my car I was really happy with how my car looked.
6/4/2015
Lawrence T. VERIFIED CUSTOMER
Vehicle Make : BMW
Jose Vergara is one of the most professional and lovely person I have ever dealt with. He kept me informed on the progress of the car and delivered it on time. He made my experience a great one. Will recommend to any one who needs a repair
6/4/2015
Kerrie S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
The repair to my mini was excellent. I was surprised that it was finished in only **** week and it looks brand new. All of the staff that I encountered were friendly and professional. I liked that I was kept up to date at each step of the repair.
5/31/2015
Howard C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I was offered a used car door to replace the one that was damaged. I agreed to this having been told there was no new Mini part available, possibly for some months. I have since re-read the sheaf of papers I was asked to sign when I dropped the car off on May 11. Page 3 (ICC Collision Center Non manufacture Parts Policy) in the paragraph headed 'Used Parts' mentions that BMW 'does not recommend or allow the use of these types of parts'. My Mini is of course a BMW car so I am concerned that I agreed to the used part - it seemed I had little choice - and I wonder where I stand now with BMW. Frances Cork
5/28/2015
Alice O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent customer service and concern. My service Rep, Jose Vergara went above and beyond his service to me. He helped me with every step of this process. I would never hesitate to recommend Jose and ICC. I thank you all very much!
5/21/2015
Natty P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Danyelle Roudy was extremely helpful during the process in which my car was being repaired. She answered my questions in a timely manner and was always available when I had any questions or concerns. She was knowledgable in the car repair process and made me feel at ease while my car was being repaired. The outcome of my car repair was beautiful and looked brand new.
5/21/2015
Emily G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Was really pleased with the level of communication we had with Jose. He really keep me up to date with news on the repair of my mini
5/18/2015
Steven T. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and attention to detail.
5/15/2015
Janice H. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job, very happy with my car. Thanks Jose for being so helpful!
5/14/2015
Phuong-chi L. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent job, thank you!
5/13/2015
Kimberly D. VERIFIED CUSTOMER
Vehicle Make : BMW
Hi, I want to thank you for the excellent customer service and quality repair on my BMW X5. Jose Varga and the front office staff completely took care of me. From picking up my car which was beautifully cleaned to the return of my loaner, Jose and the front office young ladies were terrific. My positive experience with ICC was unexpected and very much appreciated. Thank You Again, Kim Marconi
5/12/2015
Byung L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The explanation of repair from Jose was so excellant and great care with warm hospitality. Also, every time your notice of the process step through text message made me very comfortable and trustable. For future, I definitely will refer him and your ICC to my friends. Again, thanks for Jose and your staff.
5/8/2015
Candi G. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very impressed with work and customer service. Love the follow on detailing program!
5/8/2015