Thanks for your care of the customers. It keeps us coming back.
Faye ****
11/14/2019
Jc M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I am completely satisfied with Germain. I am however not satisfied or happy at all with Geico, my insurance company.
11/12/2019
AMINA E. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thank you for the great and friendly job
11/8/2019
MOLLI J. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The customer service was incredible. I was in my first accident and they were all extremely helpful and answered all my questions.
10/31/2019
JANET M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Nice job
10/30/2019
JAMES B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Timely service, and the repair was excellent. I have State Farm insurance, and because Germain is preferred it was completely hassle free. Am actually very satisfied with the experience....
10/30/2019
SANDRA L. VERIFIED CUSTOMER
Vehicle Make : HONDA
Best service I have ever had with getting work done on my car. It was fast and very professionally done. Melinda and Meredith were great the most friendly and knowledgeable people I have worked with. When I got into my car it looked like I had just driven it out of a new car lot - detailed inside and out!! Loved how they worked with Hertz car rental. Made everything so convenient and speedy. Will definitely go back if I ever need them for anything!!
10/24/2019
PHIILIP N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Workmanship to repair of the bumper was not up to expectations I am now working with the manager to rectify the situation
10/24/2019
Larry B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They did an excellent job and it was done on time! What more could you ask for.
10/21/2019
RICHARD J. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My car was repaired quickly and beautifully. My contact at the repair center was very helpful.
10/18/2019
SANDRA S. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Excellent experience! Staff was helpful and knowledgeable. Service time was as promised. Coordinated well with rental car company. Car looks great.
10/17/2019
Chuck L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The whole group was very friendly and I would go back again if needed.
This was the best experience from a body shop I have ever had.
Thanks Guys
10/12/2019
JANET E. VERIFIED CUSTOMER
Vehicle Make : ACURA
Team members were courteous and responsive to my questions. They kept me informed on the status of my car. Great service
10/5/2019
Dannee C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I don't understand why I am receiving this survey and I haven't received a status on my car since I called on mon 9/30 and was told I would be receiving a call when completed.
10/3/2019
DAVID L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I was not updated since I dropped my car off until it was complete. Hard to plan with no anticipated completion date
9/17/2019
Adam B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Was given wrong estimated completion date. Had to extend my rental car 2 more times. Was not completely your fault due to a supplement being filed but the 2nd extension on my rental car was because i was given a bad date.
9/11/2019
Amanuel W. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Great service
9/4/2019
AMY W. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Multiple dates given on when repairs would be made. Picked up car and still not complete. This happened twice.
9/4/2019
VALERIE B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Completely professional from start to finish. All employees very engaging.