Kept in touch. Treated me as an individual who they could trust and I felt and did trust them.
1/21/2017
Marne H. VERIFIED CUSTOMER
Vehicle Make : Toyota
John and Nichole were attentive, professional and
receptive to all my needs. I highly commend them
1/21/2017
Kevin O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really like that it's open past 5 for the people that work 9-5 and open early at 7
1/21/2017
Charmian M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciate all the work done on my vehicle and it looks great. It was done in a timely manner and I liked being updated on the progress while it was getting fixed. Keep up the great work and customer service! Thank you!
1/20/2017
Mark J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very impressed!
1/19/2017
Toshiko R. VERIFIED CUSTOMER
Vehicle Make : Honda
We still hear strange noise and feel vibration.
We are scared to drive the car.
1/14/2017
Benjamin B. VERIFIED CUSTOMER
Vehicle Make : Mazda
John was very thorough. He gave me a reasonable timeline for the repair. The work was done ahead of schedule which was fantastic.
1/14/2017
Bert R. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication
1/14/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good service
1/12/2017
Toni M. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys do a wonderful job, with speedy services. I've had my car there twice and both times I was very satisfied.
1/11/2017
William J. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was exceptional!
1/7/2017
Gary S. VERIFIED CUSTOMER
Vehicle Make : Honda
There was an added charge that sirprised me when picking up.
12/24/2016
Mark D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Vehicle was ready over a week ahead of schedule!
12/23/2016
Majorie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great and fast and courteous service! Thank you! Marjorie Worthington
12/23/2016
Zengming S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The representive in champaign local office is not very clear about what I am requesting and did reply my email about the second claim. I am surprised when I found that my two claims are repired and. She did provide the solution if I don't receive the check from insurance when I pick up my car. But actually I can pick up my car without the check.
12/18/2016
Chuck C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service. Great job on repair
12/16/2016
Peter J. VERIFIED CUSTOMER
Vehicle Make : Honda
It would be nice to have an accurate estimation of the completion date if at all possible. It would also be nice to inform customers that in most cases that they do not need to get supplemental insurance on rented vehicle. Cost of repairs was not done as accurately as desired. Other than that, good worksmanship.
12/9/2016
Zachary C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful and I appreciated their patience when I had to drop my phone off late. Also loved my car was running with the heater on when they pulled it around for me!
12/9/2016
Jamie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Brandon did an amazing job! He kept me well informed and was very professional.
12/2/2016
Brandon C. VERIFIED CUSTOMER
Vehicle Make : Dodge
My repair was completed ahead of schedule. Staff was very professional and courteous.