Front desk ladies were awesome and efficient. Mike explained all damages and gave me a time frame. He was very helpful. The person doing the repairs did an excellent job and lastly I was shocked to see they gathered my loose things, placed them in a bag, washed the car and windows and vacuumed the carpet front and back and had the car running and warm for me. Enterprise also got top marks for picking me up and driving me back after dropping off the rental car. Thanks so much for making a stressful time so much easier. I will be telling everyone I know about my experience with your company. I also appreciated the call from dirk asking about my experience. His tone of voice and sincerity was much appreciated. Meg Hamilton
2/10/2016
Paul S. VERIFIED CUSTOMER
Vehicle Make : Ford
They were fast and kept me in the loop with hiw my car repairs were going
2/8/2016
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Ford
Just excellent service to excellent job..
2/6/2016
Dianne P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you.
2/4/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everybody was very nice and helpful.
2/3/2016
William P. VERIFIED CUSTOMER
Vehicle Make : Kia
Fast, effective and your staff was engaging with a very positive .
1/24/2016
Robin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was so easy to work with Mike at the Svc King in Urbana, Illinois- he got the job done pronto. Though it was work due to an insurance claim, it was handled smoothly by the staff, so much so that I didn't have to manage the claim myself.
1/23/2016
Deontrae W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Perfect did great with what u had to work with thank you.
1/22/2016
Denise H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional and accommodating. I would definitely recommend Service King to everyone.
1/21/2016
Laura S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Zach was great, kept me informed on the repair progress, the shop did a wonderful job on my car, looks as good as new!
1/20/2016
Anqing D. VERIFIED CUSTOMER
Vehicle Make : Toyota
People at service were very helpful and friendly, the repair job was very well done, I'm very pleased with the overall process.
1/17/2016
Merianne O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and helpful folks
1/14/2016
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great experience! Mike Bower was a pleasure to work with. My van looks fantastic! Thanks for everything!
1/13/2016
Phyllis B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Work was do ever well and staff were awesome
1/12/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The ladies at the front desk were personable, efficient, and had a good sense of humor as the performed their duties both in person and on the phone. Paul was quick and thorough in his estimate and explained well what would be going on. I have no problems with the workmanship at this point, either.
1/10/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nate was very professional while being caring & sincere at the same time. I will highly recommend this business to others.
The only thing I could think of to improve would be to install a drive through covered area with good lighting to inspect your vehicle when you pick it up- for inclement weather & evening hours.
12/31/2015
Morris F. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was great. The car is like new.
Thanks
12/24/2015
Charles S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Your team at Service King was absolutely fabulous! Zach and his staff were very professional and kept us updated on everything even to the tiniest detail of when our vehicle done. If I every need a car fixed again, I will definitely let Service King do the job!
12/19/2015
Tyler C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service king received the work order from the insurance company and didn't start work for over a week afterwards delayed as getting your car back had to Rent-A-Car for extra week and a half. The work seems to be nice but the timeline was terrible especially for an insurance company service provider that is supposed to speed up the process
12/18/2015
Teressa C. VERIFIED CUSTOMER
Vehicle Make : Saturn
I had a very STRESS free experience. Zack and the front desk person took control of everything, they were very polite not only to me but to everyone .I will recommend people there.