Amazing work. I loved the texting updates. I felt everyday I was getting a text letting me know how far along the car was. Just wonderful. Looks amazing and they were fast as well.
4/26/2018
Shane S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Service. Outstanding staff!
4/20/2018
Kristin D. VERIFIED CUSTOMER
Vehicle Make : Jeep
My Jeep looks good as new! So clean also. I appreciated the updates as my Jeep was being fixed. Thanks for making an annoying process easier. :)
4/20/2018
Deborah H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the timely texts and phone calls updatingme on the status of my car repair. Working with the insurance company and car rental also went very smoothly. Everything was handled very professionally and I also appreciated getting my car back clean inside and out! I will definitely recommend this Service King center.
4/14/2018
Loretta S. VERIFIED CUSTOMER
Vehicle Make : Toyota
About the only issue for me was being told repair time would be 3 days but turned out it was 4 days. I understand there were other problems found but there was no clear message about that.
That being said, your crew was very good. The car is in excellent condition. I'm glad we chose your organization to make the repairs.
4/14/2018
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional and nice. Did a great job, and my car looked like it was detailed. Very clean. NICE WORK!!!
4/12/2018
Chris K. VERIFIED CUSTOMER
Vehicle Make : Honda
The service and repair was fantastic
4/12/2018
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great until I picked up repaired vechicle to discover work was not complete. I notified my service contact and He indicated they will order parts needed to rectify issue. But Service King had my car over a week and I was disappointed ****). That they tried to pass an imperfect repair on me. 2) that now I will have to return when parts come in. An original assessment should have determined those pieces were needed, originally. I would have to assume that this was an attempt to save Allstate money. Not pleased. Other than this the communication and politeness of my service representative pleased me. I would give high marks in this area but low marks for delivering a car that was NOT repaired 100%.
4/11/2018
Peggy A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very happy with Service King. Good communication and done early.
4/3/2018
Bobmattie K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very professional, polite, and courteous. The estimate was fair, the craftsmenship was excellent, the kept me up-to-date on the progress of my repair, and they were extremely efficient - completing the repair on time. You cannot get much better than that!!
3/31/2018
Nancy K. VERIFIED CUSTOMER
Vehicle Make : BMW
Brendon did an excellent job throughout the process got the car done ahead of schedule and it looks great. Definitely work with him again in the fiture
3/30/2018
Miroslaw G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great level of communication over the phone and via text, almost too much. You guys were very easy to work with, I had to travel for work and had to leave my car at SK an extra week after repairs with no hassels. Nice repair work, easy to get rental car, thank you SK.
3/30/2018
Jesse B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work! Thank you!!
3/30/2018
Evelyn C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car repairs looked awesome. Car was cleaned inside and outside. The team kept me informed as to the repairs being done. They were all very informative and polite. I would recommend then to my friends. They get an A+.
3/29/2018
Robert P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very professional, very informative. Great deal of customer care. Car looks great!!
3/29/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The continual text msgs were great on the overall status. The quality of work was very good. I hi!
3/23/2018
Jim P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Took way too long. Dropped on 2:28. Done on 3/20. Though I was kept updated on te progress the entire time which was good.
3/23/2018
Robert B. VERIFIED CUSTOMER
Vehicle Make : Volvo
First class experience all the way. Workmanship was excellent. Paint matching was superior. Attention to detail was beyond belief and customer courtesy was excellent and so much appreciated.
Overall this team of professionals are top notch. Maybe it’s due to the simple fact that they really care and have pride in what they do.
Thank you professionals and I strongly recommend the 5th Ave Naperville location as the place to repair your car.
3/18/2018
Tom O. VERIFIED CUSTOMER
Vehicle Make : Honda
This is my second experience with Service King in Naperville and I can not say enough about Tim and Scott. Both were honest, communicated daily and did everything in their power to make the experience pleasant. Repairs to my car were completed five days early. Couldn’t ask for more. If I need service again, they will get my business.
3/16/2018
Jiing-kang L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tim Warkins takes good care of me and updates me daily for the repair progress. The most important part is my Camry looks like new again. Thanks!