I was told the car was repaired and went to pick up the vehicle and was later told that the tow truck was stuck in traffic and was then told by 79th that the tow truck broke down. At any rate this has been an inconvenience. Nevertheless, we were able to get another rental until Monday.
9/9/2017
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Honda
Mike and Kevin did a tremendous job of explaining the nature of the damage incurred and the required/appropriate repairs. Mike also took considerable time explaining paint care, which was much appreciated. I can tell they possess a wealth of knowledge, and they were very professional. Thanks again, and I will use your services again if needed and recommend others!
9/1/2017
Craig R. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys did an awesome job and made the entire process seamless. Thank you!
8/31/2017
Debbiechristopher S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car was clean. They kept me updated all the time They did a great job.
8/27/2017
Julius C. VERIFIED CUSTOMER
Vehicle Make : Ford
Bumper may need to be adjusted
8/25/2017
Seth H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service great communication thru entire process
8/19/2017
Alex M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, knowledgeable staff overall great experience and made a bad situation a little easier to deal with
8/19/2017
John S. VERIFIED CUSTOMER
Vehicle Make : BMW
Only place I will go for repairs.
8/19/2017
Haven F. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Your service is always outstanding and the staff does a great job with the customers.
8/11/2017
Nikita C. VERIFIED CUSTOMER
Vehicle Make : BMW
The work looks great, customer service was excellent, and the updates kept me in the loop. I definitely will refer others to Service King!
8/10/2017
William N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Shop gave me a pre-filled in sheet with 10's and great scores. Next time let me fill it in.
The shop in Plainfield-some nice folks there. Good thing they call out and send texts-the phone lines did not accept inbound calls 8/7 as I was checking on a pick up time. Fix the phones. Repair-looks good where the damage was. Slight wrinkle inside wheel well looks less/overall looks good.
Hope I don't have another dent in future - would return for repairs. Thanks for fixing up the car!! 10 out of 10.
8/9/2017
Elijah B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great staff. Kevin B. was exceptionally helpful.
8/3/2017
Wendy C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
VERY satisfied with the service I received! Jodi at the front was excellent to deal with, the techs were amazing & I would definitely recommend your location in Plainfield on route 59 to everyone!! Job well done, thank you very much!
7/29/2017
Jamie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
2nd time going back to this location! They do an awesome job! Love the communication and the quality of work is great!
7/28/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Waiting for a part, but car looks good.
7/25/2017
William K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people to work with and outstanding service. They
did a great job on both of my cars. They care about
their customers.
7/22/2017
Tricia N. VERIFIED CUSTOMER
Vehicle Make : Honda
I picked up my car & the car was not fixed the way it should before the accident.
I just want my car to be fixed before my accident. This is a brand new car w/o any prior accidents. Kevin, the advisor, brought the car back & fixed the bumper
Area that was hanging out. Then Luke another advisor came out showed me
The repair & their were some scratches on top of the bumper & I told him how I unsatisfied & unhappy I was w/the scratches & he said that's all they can do. I took my car & told him that this service is unsatisfactory & I'm very unhappy.
7/21/2017
Scott M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very satisfied. Will use sevice king again
7/20/2017
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will definitely come back, hopefully I don't have to though.