Gerald Collision Center

First off, I'm busy... we all are... you guys are far. Drove there twice on lunch from work. Easily took close to an hour both ways. I was referred to you from Gerald in Aurora. Thought it was a safe bet that you could repair a Nissan. I was told that I would get a new rim that got dinged up from being pushed into debris on the side of the road. Instead, you sent it to some place that restores them. It's a gloopy mess and doesn't match anymore. Honestly, I prefer the ding now. I was wondering when I picked my car up as to why you would tire shine all of wheels... and now I know. Fast one for sure. When I left your shop, made it about .5 miles away and got a flat on that repaired (should have been new) wheel. Got the car back to your shop and now I have an old tire. It looks great from the back where the outer visible damage was. Open the trunk, complete mess. The weather stripping is shoddy and the plastic molding is cracked (why waste my time, not replace this and use damaged garbage?). Neither of them rest correctly. I'm pretty pissed, definitely not satisfied. And... this took 2 weeks? How does someone repair a car and just say "oh, that's good enough." Leased my last 3 cars from Gerald... if this is how you're going to fix the damage that I did not do this vehicle, I will not be leasing or buying anything from Gerald again.

Kevin was great, he did what he said in a timely manner!!! Cheers

Very helpful and polite people in the office. Quick service when we needed it!

The repair of my door was done well at a reasonable price, and that's why I was completely satistified. Job well done. If I ever need any body work in the future, you will be at the top of list.

Great service. Like the text messages!!

Fantastic service!!!

Augustine and Ria were very, very helpful. Great employees!

Easy rental experience (thanks Lindsey N.)! Good communication throught repair process.

The whole team from front office people to the body shop techs at Gerald Collision do a excellent job! I am a very satisfied customer. A big Thank You to all of you.

10

Great service and communications Would refer others to this garage

My car looked fantastic. So far I'm very pleased with everything. Job well done.

Very thankful, got my car back ahead of schedule.

Wonderful job! Thank you so much!

Car was completed ahead of schedule. Thanks to all.

Very good Job ????????

Great follow up. Took great care of my vehicle.

The paint of the repaired bumper and trunk hatch is nowhere near matching the rest of the car. Poor workmanship in term of the paint job. Paint smears on the black rim of the bumper. Not the quality I expected from Subaru. Will have to bring it back to have it corrected. I really hope this can be remedied.