D&V Autobody

I would like to personally thank everyone for their professionalism and excellent customer service as well as being kept well-informed of the progress made along the entire tenure my vehicle was at D&V!

Eddie is awesome!

Getting rear ended sucked, but you guys made it the most painless experience possible. My car looks great, I got it back quickly and I didnt have to jump through hoops -you took care of everything.

Andrew did a great job keeping me informed every step until the work was done. He was very patient with the insurance company and really went above and beyond to make sure the car was ready as soon as possible. On a scale of ****-10, I give Andrew and D&V an 11. This is the 4th time we used D&V and all 4 times we were completely satisfied. Thank you.

I am so amazed and thankful for the condition I received my car back in!! It was perfectly clean and looked brand new. The accident was stressful, but you all took care of everything else. Thank you for making a single mom’s life a little bit easier!

Andrew did a great job keeping me updated regarding the status of my car. The D&V auto body team did an amazing job repairing my car! They went above and beyond and even took care of some rock dings that weren't part of the accident damage. I'll be sure to recommend D&V!

100% satisfied. Car doesn't even look like it was in a wreck. Many props to the shop for finding that killer hood. You guys were awesome.

Darrell Jackson, the estimator, was great! He was very thorough on his explanations and upfront on timelines. He was very courteous and professional. Also the front desk staff was very attentive and helpful. It was a superb experience and would recommend to others! Having the enterprise car rental representative was super convenient.

The service and communication during the repair process was exceptional. I highly recommend D&V for anyone who needs Autobody repairs! Marisa was wonderful!

I am 100% satisfied with the service I received at D&V. The lobby was immaculate. The staff with which I dealt, the two ladies at the front desk and Darnell the estimator, were over-the-top friendly and helpful. My vehicle was completed on the date estimated for the price estimated. As an unexpected bonus, D&V cleaned my vehicle. I could not have asked for better service.

You all are Very professional and you gave me confidence my car would be as good as before. It looks fantastic! I did not expect it to be detailed which was the cherry on top, over the top happy. Thank you so much and I will recommend you to everyone I meet, that I promise you.

I have never experienced a significant repair of body damage to a vehicle corrected to a degree that only dedicated and caring craftspeople can do. That is my D&V experience. These folks are the VERY best of their craft! A real jewel of a company to work with. Incredible people.

Excellent work, extremely friendly and competent staff. Would highly recommend.

From customer service to timely completion of my vehicle’s repairs, the everything here was outstanding. I appreciate the consistent emails as well as the friendly, efficient service from the staff, I’m grateful to have been referred here.

Absolutely phenomenal job by the folks at D&V. Eddie was professional, prompt and extremely helpful.

The business is clearly customer focused! Marisa was very attentive and communicated regularly and promptly. I recommended the business to others.

I brought my car in 2 years ago for some very expensive repairs and Eduardo was great to work with. He was continually following up via email and letting me know what was going on with my car. I did NOT have a good experience working with Andrew this time around. There were almost no updates - I brought my car in for an estimate and 3 days had passed with no word as to what was going on. I called Andrew and he said they were waiting on my insurance. I called MetLife and they told me they had already sent the check out and we should have been ready to move forward. Again - no word from Andrew that this was the case, and he didn't even remember who I was when I called. After speaking with MetLife, I went in to drop my car off the next day. Andrew told me I couldn't yet and they had to pre-order the parts. My question is - why wasn't I notified of this? After complaining, I was told I could leave my car. I also asked Andrew if I could get some help with the deductible. I was rear ended where the other person took off before I could get any information, and had to pay a $200 deductible. Having been to D&V before, I was hoping I could get some assistance. Andrew said he would check with his boss and I never heard another word on it. I asked again the next time I came in to drop off my car, and he told me the same thing - that he would check with his boss. I still never heard a word on if he checked or not. When I signed the paperwork upon dropping off my car, I checked that box that I would prefer to be updated via email and never received an email from Andrew. He called me once throughout the entire process (2 week period). Every other time I had to reach out to him including the very day my car was supposed to be completed. 8/5/19 in the late afternoon I called to get the status on my vehicle. I was forwarded to Andrew to tell me that it was being cleaned and will be ready for pickup tomorrow. I came in to pick up my car and of course there was nothing about if there would be any assistance with my deductible. If it is not something that could be done, then I would have at least appreciated to know that there was an attempt made. Inspecting my car, I found scratches on the rear plastic molding so Andrew took pictures and said he will call me in a few days and he will order the part. I am skeptical on if I will ever hear back.

I’m completely satisfied thank you for everything!!! Your service is AMAZING.

The customer service at D&V is amazing! EVERYONE I encountered was pleasant, patient and extremely helpful. Everyone seemed to be focused on making this experience a very positive experience. Darnell was absolutely wonderful and provided all the information and reassurance to make this experience as painless as possible. Thanks to all!

Great job all around. Utmost professionalism. Great communication throughout the process.