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Real Reviews from VERIFIED CUSTOMERS
Jennifer H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Amazing matching color! Hope I won't be back in "this" car again. . Will always recommend D&V. Really appreciate everyone's hard work.
2/3/2013
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Customer service was excellent! Jenna always gave me a update and Kevin promised me not to worry about my car because he told me he would take care of my vehicle and he delivered! Thank you very much!!! Timothy H
2/3/2013
Joan H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very smooth transaction and experience. You are all professional. Beautiful location and site. I am a returning customer from when you were located on Poland Rd. Job well done - thanks. Joan H
2/1/2013
Robert W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was completely satisfied with my rep, Ron, however i noticed that my soda spill on my dash and console which was a result of being rear ended was not completely cleaned up. Body work was perfect.i will still return for any future body work issues.
2/1/2013
David B. VERIFIED CUSTOMER
Vehicle Make : Honda
Kevin was absolutely great and I enjoyed working with him. He made sure my repair was well documented with pictures just like I asked. Plus he gave me a 10% military discount. Thanks Kevin!
1/31/2013
Stephanie D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great experience. This was an insurance job, so it was nice that everything was handled and made the inconvenience of being run into by a deer minimal. That was greatly appreciated.
1/30/2013
Dale L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a good job
1/26/2013
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Acura
I'm always satisfied with D & V service. Only thing that I will say is with me building relationships have been something that I cherish. I been with D & V Autobody for over 10 years. Kevin is the first person I ever interacted with...even when dealing with Ron I still dealt with Kevin. Now Johnny is in charged of account which he did and exceptional job. I just felt since you all moved that it hasn't been the same...relationship as once before. You all have expanded and are busy swamped I understand the feeling but the 3 times that I have been there it seemed that I have been pushed aside by Kevin. The second time I came in he made me feel 10 x better about his loyalty of my business that was first time I brought the ZDX in. The third time (which was recent) was rushed too and I was surprised with Kevin cause it just made me feel like I was being brushed off. It was a busy Monday and I don't want to make a big deal about this because its not just wanted to make Kevin aware of this. Next time I bring my vehicle in we will talk about it them I'll go to Johnnie cause that's procedure. I'm very satisfied David, Venus, Jen, Tracey, Johnnie, Ronnie and Kevin did an excellent job I will be back. Hopefully not many time as my gold bomber I think I'm more experienced now. Thank you all and have a Happy and blessed NEW YEAR! 2013 is awesome and I know you all are going to ROCk.
1/24/2013
Mike W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire experience was pleasant. Great customer service from Jon as well as the ladies at the front desk. Car was cleaner when I picked it up then when I dropped it off. Very impressed and have already gave string recommendations to friends.
1/24/2013
Hung Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly & professional staff, great communication, overall excellent service ... would definitely use D&V again. Thanks!
1/24/2013
Alan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Having heard all kinds of stories about auto body repair, and never having been to an auto body repair facility, I was fearing the worst. This place is something else, the people were friendly, helpful, informative, they communicate and without a doubt I give a strong recommendation. If anyone ever needs auto body work then go nowhere else but here.
1/24/2013
Isabel C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for the great service and helping us with this accident issue. I couldn't believe how nice everyone was, took the time to answer all my question. Everyone will hear about you guys in my car club. This is what I call a body shop!
1/22/2013
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked the constant updates on the progress and the end result.
1/20/2013
Robert T. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept my cost to a minimum and did an excellent job.
1/19/2013
Scott M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Exceeded my expectations with a full car detail. Thank you and I will recommend you. Scott M
1/18/2013
Amanda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fantastic Auto Body repair shop. I don't believe I've had the pleasure of dealing with such prompt, courteous and friendly folks in Northern Virginia.
1/14/2013
Kim &. VERIFIED CUSTOMER
Vehicle Make : Toyota
D&V has been repairing my cars for many years with 100% satisfaction. It's like dealing with family. Always a pleasant experience from the moment the phone is answered. Up till now we have dealt with Ron and Kevan. This time Arhmad handled the repair with equally great service. Thanks for your continued great service.
1/12/2013
John D. VERIFIED CUSTOMER
Vehicle Make : Kia
The work that was done was excellent and the customer service from the receptionists, estimators and service oversight has been top notch each time I have been there. I think this was the fifth repair over the last four years. Thanks John D
1/11/2013
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Mercury
Jonathan was very professional and helpful. Staff was available to answer questions as well as keeping me updated through the repair process. Hopefully it won't be necessary, however if so I would not hesitate to return to D & V autobody!
1/9/2013
Urfan C. VERIFIED CUSTOMER
Vehicle Make : Acura
Great service examplefied communication.
1/5/2013