Damage to the window seal was done while body work was being performed. I was told they would try to get insurance to pay for it and would get a call back the following day. No call so I call back. Get an apology and was told to wait until Monday to get the answer. It is Wednesday and still no call. Not asking for too much, just expect the manager to do what he says.
3/27/2019
Shelia W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We are very pleased with your service & will highly recommend your shop !
3/10/2019
David L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Only issue was a small amount of oil or grease on front leather seat.
2/5/2019
Paprika S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the constant updates on the status of my vehicle. The attention to detail was stellar. You guys even fixed my tag that was all bent from my accident. Thank you to Chris and the entire team at Serra collision center for getting me back in my vehicle promptly.
2/1/2019
William M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was greatly appreciated!!!
1/10/2019
Cayce A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional kept me in the loop the whole way that's why I own a Chevy
12/21/2018
Dewey R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job! Very pleased with the work they did on my car
12/17/2018
Paul S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything went smooth, and I was kept informed during whole process.
11/27/2018
Donald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I don not have a Comment at this time other than just "KEEP UP THE GOOD WORK"
11/22/2018
Lucas D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was great
11/22/2018
Kindall . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was fixed well and quickly, and the body shop took great care of me!
11/21/2018
Emily H. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job. Good communication.
11/17/2018
Annie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job.
11/9/2018
James D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kris totally worked with us throughout the whole process & kept us updated.
Appreciate all the hard work.
Thanks!
11/8/2018
Summer B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything eas efficient.
10/26/2018
Milton N. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was extremely streamlined and everyone was extremely helpful. Brandon Greiner was a pleasure to work with. Very professional and friendly, he kept me informed every step of the way. My car looks fabulous. GREAT JOB TEAM SERRA!!!
Ed Neel
10/12/2018
Mr . VERIFIED CUSTOMER
Vehicle Make : Nissan
I think Serra Chevrolet fixed my car in a reasonable amount of time. I am pleased with the results
9/29/2018
Richard D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always kept in contact with updates or any changes, thank you!
9/13/2018
Tammy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Kris was the best great customer service and always calling every two days with updates on my car....
9/8/2018
Lola D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris kept me in the loop about every step that was going on with my car