Very pleased with the way Kenneth handled everything.
4/25/2018
Nicole T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was kept informed with progress updates while my vehicle was being repaired. It was a nice to see a company being proactive in communications instead of having to call and check on things repeatedly. Great service.
4/10/2018
Bobbie L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good service
4/6/2018
Adolfae E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kenneth and Kevin were very helpful and answered all our questions
3/31/2018
Juan R. VERIFIED CUSTOMER
Vehicle Make : Honda
We were told our car was waiting on being detailed when actually they were just waiting on the insurance to pay. And, if you told me our detailing my car then you should detail my car. It came back fithly. The craftsmanship on he repair was done well but the rest of it was a sour experience.
3/28/2018
Halee V. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was great. Every time I called or emailed I got a quick response about my truck.
3/24/2018
Pamala J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car was left clean when dropped off and was filthy upon picking up. They said they would have cleaned it if I would have called to let them know I was picking it up. I asked for the front license plate to be put on I had all the hardware yet that wasn’t done for some reason also. I then had to pay a supplement or I couldn’t pickup my car I asked if the insurance was paying and they said yes to Mike **** and I could pick my check up there. I own a small business and that is not acceptable. I’m sure most of these issues are by Progressive but at least the license plate and a clean vehicle would have been nice.
3/20/2018
Ina P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The people were nice but I felt the time they had my car was way to long and they did not keep me up to date as to what was going on i had to call them the car was there almost a month
2/8/2018
Theda D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a fantastic job. Looks brand new. Never know there was any damage. That was the last thing my husband got me before he passed away. It is very special to me so when I wrecked it I was so upset, but thanks to your people it looks just as good as the day he bought it for me. Thank you so much.
2/3/2018
Lionel A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very cordial and friendly staff with prompt service and completed job on time.
2/1/2018
Kari H. VERIFIED CUSTOMER
Vehicle Make : Dodge
My sales associate was very good! She always answered any questions i asked and took her time explaining what was going to be done to my daughters car!
1/20/2018
Keith M. VERIFIED CUSTOMER
Vehicle Make : BMW
BMW representative was very helpful in making sure that my car was repaired to my satisfaction. She called and let me know when my car would be delayed a day or so sue waiting for parts. The body shop did a real good job on the repair. I’m well satisfied and will be back if I never need more work done.
1/11/2018
Shayla G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was amazed when I got my car back. I couldn't find not one flaw. Shelly kept in touch with me giving updates on the repair. Thank you Mike **** Collision, it was a pleasure doing business with your company!
12/30/2017
Emilee D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Shelly was very professional and kept me informed as to the progress. I will recommend Mike **** in the future.
12/23/2017
Carlton S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Kiera did a fantastic job in getting our car completed
12/21/2017
Austin B. VERIFIED CUSTOMER
Vehicle Make : Jeep
You guys did a really good job on my vehicle. I could not tell it was even in an accident. It looked like we were driving our new vehicle off of the dealership. You guys did a great job cleaning the vehicle inside and out. The person I worked with (Kiera) she did a really great job keeping us updated on the status of the vehicle and an estimated date of pickup. Thank you all for your hard work and have a merry Christmas!
12/15/2017
Byron E. VERIFIED CUSTOMER
Vehicle Make : Dodge
The only problem I had was they told me **** ****/2 weeks for repair. It took almost 2 ****/2 weeks. I ran into a problem with my rental contract.
12/14/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for a job well-done
12/9/2017
Cherelle H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mrs. Keira was great as she kept me up to date throughout the repair process.
12/8/2017
Rocio C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Really good service, I had to go back because one of my lights was off and not working at the pick up time, but apparently they fixed the problem right away.
Thanks guys!