I was extremely pleased of the service and the politeness of everyone at Pinnacle. Chris F. said hello the moment I stepped foot into Pinnacle and offered me some drinks when I first entered the building. I thought at first I would be treated differently since I had just come out of my Physical Therapy appointment and I looked disheveled/grungy, but he and the young lady at the front desk gave me the same respect as anyone else. I was extremely surprised they vacuumed and washed my car! I did not expect that at all but I was so happy since I had been very busy and not able to get it washed; I had been sick myself. His honesty and professionalism was very vivid and it showed that something was different about him that shines through. I will definitely recommend this place to others.
3/21/2016
Amanda J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you so much for making my car look as great as the day I bought it. Your entire team was pleasant and trustworthy. I knew myself and my car were in professional hands the moment I pulled in the parking lot. Thank you again for making an unenjoyable situation as painless as possible!
3/18/2016
Benita B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Truly appreciate your business !!!
3/10/2016
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service. We are very satisfied with everything.
3/6/2016
Benita B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great customer service! Pinnacle Carstar is a five star body shop!!
3/3/2016
**** T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team here is great! Chris has been a lot of help, very nice/helpful and professional guy. I'll recommend Carstar to anyone who's in need of body repair work. ????????
2/24/2016
Roxanne P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Timely repair. Good communication friendly service and great work!
2/21/2016
Chandel G. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Very efficient and friendly. Loved getting the text messages. Thank you!!
2/21/2016
Marjorie D. VERIFIED CUSTOMER
Vehicle Make : Honda
It as an amazing experience. I was very sad my brand new Honda was hit, but their team was just great. They did a great job of conveying their care and concern, and the communication through the process was excellent. Best of all my Honda looks perfect. They completed it in exactly the time frame they suggested up front. We will definitely recommend them to others.
2/18/2016
Mike B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did a good job and Martin Russell was great to work with.
2/3/2016
Carlos P. VERIFIED CUSTOMER
Vehicle Make : Honda
As always, your service and professionalism were evident.
1/30/2016
Connie P. VERIFIED CUSTOMER
Vehicle Make : Ford
My windshield was awesome. My car was so clean and vacuumed. Thank you.
1/24/2016
Brittany M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris and Martin were amazing! They made sure the vehicle was repaired in a timely matter, while making sure it was done right. Definitely will recommend them!
1/23/2016
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great! Your staff was very professional and friendly. (They were also very patient with me when I was unsure about a very small detail on my four runner.) I appreciated the updates on the progress from the texts and phone calls from Chris. Hopefully, we won't be needing body work for a while but if we do, we will definitely be coming back. Please thank your team and Chris for a job well done.
1/16/2016
Audrey K. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate everyone fixing my car, special thanks to Chris and Mike for all their help and putting up with me getting their names wrong.
1/15/2016
Robert K. VERIFIED CUSTOMER
Vehicle Make : Kia
Very much appreciate the communication, both text and phone calls. Customer service was great; friendly, honest and knowledgable. Shop, waiting area AND employees clean. Very professional. I have a windshield to replace and even though I live over 2 hours away, you'll be seeing my Kia back for the windshield replacement. Many thanks for getting my Kia back to specs!
1/10/2016
Cory M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good communication.
1/6/2016
Rebecca F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service
12/31/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome job. It was great to have Geico and the rental car at the same location. I have never seen anything like that. Thank you so much!