My repair looks great! I was very impressed with the office staff knowledge and top notch customer service! I was kept me informed and it was done sooner than I thought. I Recommend this body shop!
9/21/2024
Candice M. VERIFIED CUSTOMER
Vehicle Make : Dodge
During our first visit, the estimate provided by the adjuster did not cover all damages because the estimate said part of the damages were from a prior claim. As a customer, I would have appreciated a phone call from Ciocca to clarify this as it was not correct. It would have avoided a lot more stress and headache. When I picked the car up from the second visit to repair the remaining damages, the sticker placed over the paint is bubbled and does not look very nice. I did not bring this to the attention of the staff at time of pickup as my frustration level was very high, and I would think this should have been caught by the individual doing the repairs.
9/14/2024
Ken K. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall, excellent service and communication. Thank you.
9/9/2024
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Always great service , best team ever!
9/8/2024
John B. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the second time I have had the pleasure (?) of using the Center - (hopefully the last) - the staff was very helpful, kept me informed and in the end my car looked brand new.
9/3/2024
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very courteous and the job was finished in a timely manner.
8/12/2024
Brittany S. VERIFIED CUSTOMER
Vehicle Make : Ford
The length of time it took to repair our car was excessive. In addition, the car was not repaired correctly and was making an obvious noise as soon as we picked it up. We had to get it towed from our house so that Ciocca could fix the issue.
8/12/2024
Renee C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The Ciocca Collision Center is great. Everyone is very helpful, the technicians are thorough. All the employees are responsive and knowledgeable.
7/30/2024
Keith O. VERIFIED CUSTOMER
Vehicle Make : Ford
So when look at the work they did I thought ok good job but when I got home at it better realized there’s a small pin hole the the back passenger door and there’s tape residue on the inside passenger door .
5/31/2024
John T. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job in a very timely manner. Kept me in the loop to keep me updated. Great job.
5/29/2024
Denise W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything that was repaired looks great! The thing that I was most impressed with was the cleaning of my interior in the vehicle, because I never expected it to be as clean as it was, and I was tremendously surprised, and happy!
4/18/2024
Jane S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service.
4/13/2024
Eddie H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone at Ciocca was very professional. My car was returned clean and a day ahead of schedule
3/21/2024
Raymond R. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy process. Work was done well and on time. Thank you.
3/15/2024
John L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Can't tell it was even damaged ! Thanks
3/14/2024
Charlotte B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was great. Thank you for the updates.
3/11/2024
Lucas G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Had no issues nor lack of communication. Satisfied with whole process, it's actually first time I've had to go thru the situation
3/7/2024
Lucinda D. VERIFIED CUSTOMER
Vehicle Make : Kia
I have used this body shop on 3 occasions and have always been satisfied.
2/29/2024
Roy R. VERIFIED CUSTOMER
Vehicle Make : Acura
Every person I have met at the colllision center has impressed me with their professionalism. Keep up the good work.