Sterling Mccall Collision Center Of Clearlake

Good experience

Very happy! Every person on the team did an excellent job, especially my direct contact, Bruce.

Thanks you for everything that your team do in assisting me with this experience. Much appreciated.

One of the best service experiences I have ever had! The Enterprise experience was also excellent. Thank you

Excellent job of keeping me updated on the status of my vehicle. On time delivery of vehicle.

Body work is Still a bit worried about the undercarriage, will get back to you after my trip.. Not a bad problem, just a noise in turning.

Thank you .

Nice people very knowledgeable

Excellent service, from start to finish. My car was repaired perfectly and was returned promptly. Thanks a lot Sterling McCall Collision team!

Excellent communication and organization. I am very satisfied.

Excellent service - speedy, courteous good workmanship

Although the repair to the bumper was completed to a high degree of proficiency, does Israel have the answer to why the interior console at the gear shift won't closed?

Excellent service!

My initial contact with sterling McCall was wonderful. Brad was thorough with his assessment of my vehicle and the expectation time of completion. However I was then transferred to Donney and things quickly for frustrating. I would receive text messages about the progress of the work and then when I would call for verification or explanation the story he would share simply did not add up. After multiple set backs I decided to come to the shop to visual see the progress on my vehicle because there were too many contradictory stories. After arriving at the shop, Israel was wonderful and walked me through everything going on with the explorer. It turned out that the stories I was getting we're not completely factual but instead exaggerated and in fact my car was not as close to being completed as Donney was trying to lead me to believe the entire time. Israel was wonderful and understood and sympathized with my frustrations and worked hard to accommodate my schedule and situation to have my vehicle ready as needed. He and brad worked together to make sure everything was ready and prepared for me on pick up and even helped me transfer things from my rental to my vehicle. My explorer is repaired and back in my possession. My only advice is for your service reps to be more honest and knowledgable about exactly what is going on with the repair with the customers.

Don't call me or text me.

Just an awsome service good quality services thank you soo much my pleasure being one of yall customers thank yo again have a wonderful merry Christmas and a happy new year

Very professional, helpful and fast. Thank you!

Car looks great!

good knowledgeable and friendly workers. they did a great job. thank you

Fantastic service and work please thank the entire team for their care and expertise. As we say in the Hoyston Fire Department "Job well done". Captain R. Russo