Great customer service! Loved that you guys had my car fixed sooner than expected. Thank you.
2/28/2016
Laura D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on the car was amazing! They went above and beyond on my repairs. Very well done. The customer service was absolutely not up to par. Which is unfortunate, because it stopped the overall experience from being 100% satisfactory.
2/26/2016
Bustena N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Employee
2/25/2016
Antonio R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bumper looks new
2/25/2016
Eduardo S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excelent job, on time and very good service.
2/25/2016
Brian W. VERIFIED CUSTOMER
Vehicle Make : BMW
Good customer service
2/25/2016
Lorrie C. VERIFIED CUSTOMER
Vehicle Make : Buick
Most of the process went well but repairs were not done correctly the first time.
2/25/2016
Robert J.. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My jack and lug wrench was not in the trunk when we checked the trunk after arriving at home. Spoke to Bruce, Monday, February 22nd, waiting for his response. At last we spoke, he was checking it out for us.
2/24/2016
Darryl S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I feel that my service representative went above and beyond
2/24/2016
Denise D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Stacy and Cord in the service department were fantastic! Enterprise lady was also amazing!
2/23/2016
Caren B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Cord was great and provided a great experience even when things were delayed due to the Mercedes dealership.
2/19/2016
Cathey L. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service from Brian! Timely turnaround with the repairs and my car looks like new! I am very happy!
2/18/2016
Frances P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very pleased with the repairs on my auto, it is like a new auto, beautiful. Bruce Chance did an excellent job keeping me informed about the status of my repairs and he seemed very dedicated in making sure everything was repaired correctly. I appreciate his kindness and patience with me, when I brought my car to your shop, needless to say I was not in the best state of mind with my damaged car and he did not rush me in the least. That helped my day and kindness is what I needed.
Thanks so much for your excellent service, Fran Papac
2/18/2016
Renaulda H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Cord, is one in a million! He kept me informed about my car and was quite detailed regarding the parts. He is a great asset to your company, and I will recommend him to everyone I know!!!!
2/18/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
Took longer than expected. Work was excellent.
2/18/2016
Cheryl A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and Chris did a great job on the body work.
2/18/2016
Roger M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Estimated completion timing communications failed near the end, which is most important. Original estimate was 4:42PM on Friday, Feb 12. Change from this timing was not communicated until about 4:30PM of that day, which is too late to react. We called a couple of times before the time to be there. If I had depended upon the update system, I would have been at the center with no vehicle to pick up. On Monday, the new completion estimate timing, there was not communication on completion and whether the vehicle would actually be available at the end of the day was not even clear when we called to find out.
2/17/2016
Winky B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My experience was great! The car was repaired to my satisfaction! The employees were all very helpful and knowledgeable about their tasks. Thanks!
2/17/2016
Julio A. VERIFIED CUSTOMER
Vehicle Make : Acura
Good customer service. Repairs were quick and I was updated each step of the way.