Absolutely amazing service. After a auto accident they made everything so much easier to deal with. I will always come back if ever needed! Thank you again for such a great experience
1/6/2017
Nelvo R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks for the great work that you all did.
1/6/2017
Cary Y. VERIFIED CUSTOMER
Vehicle Make : Audi
Sterling McCall failed to notify me of my cars status after I provided my e-mail address. It was only after I made daily calls to the service shop that I finally got a status update - which was promised via e-mail from the beginning. Also sterling McCall had my vehicle in the shop for 2 weeks for a simple front bumper repair - by any standard that is absurd...
Cary D. Young
1/5/2017
Leann S. VERIFIED CUSTOMER
Vehicle Make : BMW
Car has residue all over including windows. Must take back in to be clayed and buffed. Appears to be small dent in left rear fender. Mot sure at this point who is responsible. Pictures will tell. Car drives and handles fine.
1/4/2017
Jimmie H. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job!! Everything went great and I am very satisfied !!!!! We are hopeing everyone there has a great 2017 !!!!!!!!
Thanks again, Bill J.&Jimmie H
1/3/2017
Erin E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great communication. On time.
1/3/2017
Brenda D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service Donnie was great
1/3/2017
Steven G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Horrible experience took weeks too long. Was given dates that never happened. Was charged for rental because it took so long. Manager told me I would get a call by last Friday by 4 pm. It's Monday evening. Still no call. Terrible service
1/3/2017
Maliyil T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes did a good job
12/30/2016
Dennis S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Best ever service. Courteous and friendly. Thorough too. Thanks
12/30/2016
Oleg L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks to everybody especially to Cord.
12/30/2016
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have never had a car repair experience as I have had with your company. Kudos to Bruce. He was outstanding in his customer service. He went above and beyond. Hopefully I will never need to use them again BUT if I do Sterling McCall will be my first choice. Thank you!
12/24/2016
Angelia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
No
12/24/2016
Michael H. VERIFIED CUSTOMER
Vehicle Make : BMW
Only issue is dried droplets on Windows
12/21/2016
Melvin H. VERIFIED CUSTOMER
Vehicle Make : BMW
It was a great experience in that I received status updates via text throughout as well as a phone call once the car was ready. In addition,Bruce was very professional, courteous,and customer service focused. My BMW salesman suggested I take my car here for the repairs from a minor fender bender. I would recommend this place to friends.
12/20/2016
Margaret A. VERIFIED CUSTOMER
Vehicle Make : Lexus
We have brought 2 cars to Sterling McCall in the past couple of months for repairs.
Everything was fine except for the estimated time of completion. First car- we were told a week to a week and a half to complete. It was over 3 weeks
Second car - was told **** week. It took 2 weeks
12/20/2016
Kerry K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great repair work but was not kept informed enough about the extended time of repair.
12/18/2016
Carrie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service - friendly, efficient and timely. The cost was fair. Will return if there is ever a need for more work in the future.