Cord was very detailed and explained the repairs thoroughly! The text messages were extremely helpful. I felt like they really communicated well through out the entire process! Great job!
2/9/2017
Jesus O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thank you for your prompt and courteous service!
2/8/2017
Michael J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mat was great and the repair looks better than pre-collision. Would definitely bring my Lexus back again.
2/6/2017
Laura S. VERIFIED CUSTOMER
Vehicle Make : BMW
Job well done!
2/3/2017
Dat T. VERIFIED CUSTOMER
Vehicle Make : Toyota
service manager was courteous.
2/2/2017
Yana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt has been amazing at keeping me up to date on my car progress. Suzanne has been very companionate and helpful. I think y'all have a great team. In face of such a stressful and scary situation as a car accident , these people have put my mind at ease. Thank you Matt and Suzanna for your help .. I hope you two will be recognized for such amazing customer service. I will no doubt recommend your services to people who may need your help. Thank you is just not enough for what y'all have done for me.
2/2/2017
Arianna S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very nice people!!! Very helpful!! It was a pleasure coming into this establishment
A!!
2/2/2017
Lynn J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Donnie kept me informed every step of the way. He and his team behind the desk were polite and helpful..tell them I appreciate the service and kindness!
2/1/2017
Quan N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
14,037 miles when I turned in car, and 14,750 when I received my car back. I have photos of my odometer right before I turned in car and photos of it immediately after pick up.
My gas tank was full when I turned in car, 3/4 full when I received my car back. I have photo evidence of this as well.
The cover to inflate air into rear tire missing.
2/1/2017
Leo S. VERIFIED CUSTOMER
Vehicle Make : Audi
My service rep was great. Car looked great when I got it back. Definitely a lot of attention to detail.
1/31/2017
Kimberly T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Sterling McCall has to be the best experience I have had with an auto body shop! Not only were they organized and prepared but they finished my repairs days earlier than projected! They were great with sending me text updates on the status of my car. So happy with the repairs and quality of service provided!
1/31/2017
Emigdio S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied with the treatment and repairs. Thank you.
1/29/2017
Christine H. VERIFIED CUSTOMER
Vehicle Make : Lexus
We found everyone to be very professional and helpful. Cord was great and kept us in the loop. The woman who handled our rental was also great! Our car looks like new. Definitely a good experience for us. Thank you.
1/29/2017
David M. VERIFIED CUSTOMER
Vehicle Make : BMW
great service I had no issue what so ever.
1/28/2017
Welton S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Work was done promptly and efficiently. Good job.
1/27/2017
Miguel S. VERIFIED CUSTOMER
Vehicle Make : BMW
My car is still at your center. I think this is not updated.
1/27/2017
Cristina B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was treated with so much respect and, kindness. Mr. Bruce really helped me out. I greatly appreciate everything he did.
1/27/2017
Victoria C. VERIFIED CUSTOMER
Vehicle Make : BMW
Yes very professional
1/27/2017
Ray N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would like to give a shout out to Neal for his professional customer service as he is the reason why I am satisfied with the service. He deserves 10 starts on a scale of 5 starts.
1/27/2017
Royce C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Keep your processes as they are. Your communication is excellent and very informative. I was very satisfied with your processes, especially after being in the car business for 46 years.