Everything went as planned and we were kept informed throughout the process. One stop drop off and rental car was ready when we arrived. Good job.
5/10/2017
Curtis A. VERIFIED CUSTOMER
Vehicle Make : Mazda
I received multiple texts stating my car would be ready by I certain day.
Th car was not only not ready but I was told two more times another day it would be ready and wasn't done those days either. If it's gunna take almost a month to do the minor repairs I'd rather know up front. Nice people but jeez.
5/9/2017
Darla F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication, fast service, work looks good, convenient car rental
5/9/2017
Robin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect .
5/9/2017
Carita W. VERIFIED CUSTOMER
Vehicle Make : Lexus
My car looks brand new. Although I had minor damage the repair only took a few days. Suzanne with Enterprise was very helpful too. This is second car that I have had repaired there and I would recommend your shop to others.
5/9/2017
Roy K. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time and on budget!
5/9/2017
Mellodee W. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service. Cord was attentive and responded quickly to any questions or concerns that I had.
5/7/2017
Darrell D. VERIFIED CUSTOMER
Vehicle Make : Toyota
When inspecting the vehicle at pick-up, we determined that a fender flare was damaged. Matt is taking care of it.
5/6/2017
Wanda M. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a very smooth transition getting car fixed and getting rental car. Bruce and other Personnel were very polite and helpful. I liked that we were kept aware of progress of car repair through text.
5/6/2017
Margaret K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did a great repair job and worked well with my insurance. On site Enterprise rental help make my experience even better.
5/5/2017
Kayode A. VERIFIED CUSTOMER
Vehicle Make : Audi
The agent who led the effort to fix my repair really showed care. He also took time to explained and assisted in getting the car in sooner than originally planned.
It feels really good getting my car back!
Thanks guys!
5/5/2017
Gorgia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Neal Waas is an outstanding representative for your company. He always returned my calls promptly, and kept me informed about the progress of my repair. When additional damage was discovered to the headlight and door lock cable, he contacted the insurance company to arrange coverage. He also arranged for a glass repair company to replace my windshield which not part of the collision insurance payment. (My car was hit by a rock on I-10 Easter Sunday). He negotiated a price for me that matched my Geico estimate. It was more convenient having that repair done simultaneously. When I picked the car up, I was pleased that Neal had arranged to exactly match the sunshade in my windshield. I had forgotten to specify that and was afraid that I would have to get the top of the windshield tinted. I'm recommending Sterling McCall to ally friends and family, and I told them to ask for Neal.
5/5/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very courteous and the vehicle was repaired ahead of schedule.
We sincerely appreciate everyone's efforts to make sure we were completely satisfied.
5/4/2017
Joann L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Neal wass was very informative and kept us informed. The service was fast.
I woul recommend them to all our friends.
5/4/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the time I arrived and did the walk through to see the damage to my truck until I picked the vehicle up after the repairs were completed, my experience was just incredible.
Everyone I met with was so friendly and professional and treated me like I was their most important customer. This was a great experience
5/4/2017
Joanne G. VERIFIED CUSTOMER
Vehicle Make : Ford
Cord did a great job communicating the progress of repairs.
5/3/2017
Gary L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job team!
5/3/2017
Ashley H. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was ready when they said it would be and it was clean when I got it back. Always great customer service.
5/2/2017
Lynn W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Need more parking
5/2/2017
Kimberly C. VERIFIED CUSTOMER
Vehicle Make : Kia
I know that someone else's insurance paid for my repair. I explained that my radio does not work correctly and no one would diagnose the problem. Since it was working when someone got the car, it was said there was no issues. I explained that when I go over a bump it goes out. While driving away from your shop it went out and has been out all day. This was truest the only thing I wanted fix and no one tried nor asked if I wanted it done.