I was updated almost everyday about the status of my car. When I arrived to pick up my vehicle, the service was extremely quick and friendly! I will always take my cars to Sterling McCall!
6/3/2017
Howard L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great people
6/3/2017
Fernando D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
To offer the service they were fast and good. They arranged for what I went but left loose and detached other parts. I complained and what they told me was to take him to another body shop.
6/3/2017
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My husband had his truck repaired after it was hit in a parking lot. The staff at the collision center were excellent. They were very organized and his rental car was waiting. The entire job was handled with care, expertise, and friendly staff. We are very happy with the work done. Thank you very much!!
6/2/2017
Chin L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good quality repairs done ahead of the schedule.
5/31/2017
Stanley D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Neal was great about keeping us informed during the repair; the car looks terrific. My wife & I are very pleased .
5/31/2017
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was great. The technicians cared about repairing my vehicle in a great way.
5/31/2017
Bailey T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was very quicker than expected and Neil Waas was great he was very helpful and always on the **** when I called.
5/31/2017
**** N. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was thoroughly pleased with the customer service, workmanship and timeliness associated with the repair to my Lexus. Great job by Matt and team!
5/30/2017
Jose I. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car was dirty
5/30/2017
Gwendolyn K. VERIFIED CUSTOMER
Vehicle Make : Lexus
My representative: Isreal Jimenez handled all repairs for Matt Jordan-out for a couple of days. Isreal did an outstanding job by keeping me informed every step of the way. Always returned phone calls immediately. I loved working with him. Outstanding job.
5/26/2017
Michael L. VERIFIED CUSTOMER
Vehicle Make : Honda
Donnie was excellent. Got my car back 2 days early
5/25/2017
Roy S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Car picked up at 0900 hours 24 May 17 after sitting in your lot overnight during hvy rain. Spare tire well accumated 2 to 3 inches of rain water during rainfall overnight. Car left at your shop today to find and repair leak, dry tire tools, carpet and spare tire well. Guess how I feel about your facility. My wife is livid due this situation!
5/25/2017
Calvin W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I've always loved the service from Lexus and really like the updates that you give on the repairs being done. I initially thought that I would have to call to find out a status but that wasn't the case. Truly satisfied with the work and the fact that the car was ready exactly when they said it would be.
5/25/2017
Corbett N. VERIFIED CUSTOMER
Vehicle Make : Toyota
After leaving collision center I noticed what seems to be a slight vibration/road noise coming from front of vehicle that seems to be new. Don't know if this is sonething caused by the accident or not. I will be checking my brakes and other preventive maintenance today as it is entirely possible this is caused by such. I only had the truck for about 10 days before the wreck so...
Other than this, which may have nothing to do with the wreck, I am entirely pleased with the work and enjoyed my Sterling McCall experience.
Special thanks to Donnie Swick.
Oh, I am also missing the bulldog emblem that was on tailgate. It is mentioned in initial estimate from geico.
5/25/2017
Linda A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Awesome!
5/25/2017
Crystal C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service was great
5/24/2017
Mario M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was happy everything is finishes just perfect.
5/24/2017
Renato S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Rude, unprofessional and cero training in customer service from adjuster. Poor communication.