Superb job fixing my car. Can't even tell it had any damage. Everyone was very friendly. Mat was fantastic!
12/29/2017
Suzanne S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bumper Paint job did not match body
12/23/2017
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service, good experience
12/23/2017
Sherrie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank you , Cord !!!! I'll be back . Painting. Lol
12/22/2017
Shirley M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very satisfied
12/21/2017
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was remiss about not getting anybody's names. But: when I first dropped the car off, I pointed out a squeaky window, and the cause wasn't clear. Ya'll figured out it was a displaced pad, and a simple fix. Several of your folks kept me up to speed on anticipated completion date, and hours of operation so I could arrange for pickup. I arrived when you first opened in the morning, to pick up my car--it was cold! When I told your person that I didn't see my car in the lot, she offered to walk out there with me and help me find it--very gracious and helpful! The paint job seemed perfect to me, and mind you, it's a 10-year-old car, so the color had to be hard to match. The inside was cleaned and spiffed up, which was a treat for me, and not related to the accident damage, so that was nice. Everybody I came in contact with was just so pleasant--and I imagine they have to deal with distraught people, sometimes, car crashes can be so frightening and difficult and so on. In my case, it was a minor collision and not distressing, but I see how your staff are so customer-oriented, and what a valuable asset that is in your business. Biggest kudo's to everybody there.
12/19/2017
Benjamin D. VERIFIED CUSTOMER
Vehicle Make : Buick
Donnie Israel and Suzanne are awesome! Great job and quick turn around!
12/16/2017
Donna U. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Suzann was terrific
12/15/2017
Billy M. VERIFIED CUSTOMER
Vehicle Make : Ford
Work quality was very good. It took longer than I thought but overall it fell within insurance time frame for rental so I am very satisfied. Matt did good job.
12/15/2017
Jeannie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Suzanne was excellent.
The communication about status was excellent
12/15/2017
Jody G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Bumper has shifted so I will have to bring it back to have it fixed. Very inconvenient!
12/12/2017
Eddy S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the great job you guys did on my 17 Ram I’m so happy the way it looks like now 570 Miles new thank you once again for the great job
12/9/2017
Ruby M. VERIFIED CUSTOMER
Vehicle Make : Lexus
It took a long time for repairs to be completed.
12/8/2017
Tammy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service..
12/8/2017
Kelly W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Susan was great at keeping me informed of the status of my vehicle. I was very excited when she called me and told me my car was ready. Also I would like to say Brittany at enterprise was amazing and she is a beast when it comes to her customers. This is a wonderful place and if I need work done again I will be back
12/8/2017
Jennifer N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with the regular updates and friendly nature of everyone who helped me.
12/8/2017
Thelma S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Donnie was great and so was staff! The rental was super easy as well! Thank you!
12/6/2017
Karen F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your first point of contact with customers is your front desk staff..they can make or break an experience...mine was not good. You might need to consider customer service based workshops or trainings to enlighten your staff on how important this aspect of operating a business is. As for my advisor Mathew,he was awesome. I appreciated his knowledge of his job and the interacted with me during the whole process
12/5/2017
Zenobia M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Fine work and quick service
12/5/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Lexus
All staff involved were very professional! May our God above richly bless you all, and may your Christmas be great and safe!
David H. Kelling