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Real Reviews from VERIFIED CUSTOMERS
Robert T. VERIFIED CUSTOMER
Vehicle Make : Ford
Let the guys in the shop they did a good job thank them for me ask them if they do side job I have a mustang that needs a paint job.
1/19/2018
Angela S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Working with Cord was an absolute pleasure. His attention to detail and communication made an unpleasant circumstance much more bearable. Thank you!
1/19/2018
George H. VERIFIED CUSTOMER
Vehicle Make : BMW
Suzanne and Israel were awesome to work with. They made sure our car was perfect before being delivered back to us. Excellent customer service.
1/18/2018
Martha H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I called four times last day to find out if car was ready. I got answer that they would call back but never did call back. that was frustrating to me.
1/16/2018
Linda L. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did an excellent job.
1/16/2018
Larra O. VERIFIED CUSTOMER
Vehicle Make : Toyota
So happy
1/16/2018
Saleem D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Cord is an excellent and very professional individual U all should use him to train others to be as good and as Professional as he is .
1/14/2018
Sarah J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car looks good and the rental car was clean and fairly new. The Workers accidentally worked on one of the wrong door panels but Cord made sure that they got the car back in to fix the correct door. Thanks!
1/14/2018
Jeffery K. VERIFIED CUSTOMER
Vehicle Make : Jeep
I have a few sharp spots on the gear shifter but everything else is wonderful!!!
1/13/2018
Edward M. VERIFIED CUSTOMER
Vehicle Make : Ford
Chord did a great job with the management of my car repair- thanks!
1/13/2018
Darrell D. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was by far the worst experience I have had at any Sterling McCall establishment. I received ZERO updates on my vehicle status & I had to repeatedly call to find out if my vehicle was even being worked on since it was supposed to only be a 2 day job. When I finally started receiving email updates they were incorrect (there was one where it was confirming that I picked up my vehicle when I didn't). It was a customer service mess from start to finish. The only positive is that the work that was done looks good.
1/12/2018
Dawn R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for communicating with me weekly about the progress of my vehicle repairs.
1/10/2018
Cathy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Myself and my car were treated with kid gloves. Thank you.
1/10/2018
Tanya C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Suzanne was wonderful during the whole process. Always keeping me informed and very professional.
1/6/2018
Lizette H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truly care about their customers and provide excellent customer services from the adjustor, the body shop, to the rental service. I would 100% recommend Sterling McCall to my family and/or friends.
1/6/2018
Cara G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very nice and helpful
1/4/2018
Marilynn E. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and great customer service throughout process.
12/30/2017
Jason L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Unfortunately for me this was my second trip up there in as many months. Even when dealing with the two separate incidents, I couldn’t be happier with the staff at Sterling McCall Collision. I made sure to bring my truck back there the second time after my first great experience. They make a point to keep an open line of communication and send you constant status updates via text messages for peace of mind. They really know how to turn your bad situation into a great experience. I will and have strongly recommended them and will go back if I need these services again.
12/30/2017
Crystal P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Suzanne provided great communication and returned my car in a timely manner. She made sure if I wasn't satisfied with the results, I can return my car. Thank you Sterling McCall, will recommend to others.
12/29/2017
Selena L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Tons of delays, not good communication.
12/29/2017