Car was clean at pick-up. Repair on vehicle looks good.
12/6/2018
Aaron O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and expertise.
12/5/2018
Sophy V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job
12/2/2018
Larry S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Matt is great. He answers my questions and returns my calls.
He is very good at explaining the repair process to me and the timeline involved.
Our car has always been fixed on or before the repairs are due and we can keep track of the entire process.
Matt always walks us to our car to inspect the work done, explains the bill to us and ask if we have any questions.
You can’t beat that!!
I have worked with Matt on several occasions and it is always consistent and dependable.
I could not be happier with our experience on all the times we have needed your services. With a staff made up of several Matt’s, you have a great crew!
Thank you! Matt Jordan!
Customer 945142. Service advisor 421505. Invoice 27024
Toyota Avalon Tan. 2003.
12/1/2018
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Acura
Suzanne made the process as painless as possible. Thanks Suzanne!
12/1/2018
Mark C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service great experience
11/30/2018
Susan D. VERIFIED CUSTOMER
Vehicle Make : BMW
Suzanne is amazing! She truly understands how important it is to give excellent customer service. She is an asset to your organization. Many thanks to Suzanne for her great work and caring attitude.
Susie Ducker
11/30/2018
Gerard S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Neal did a great job of keeping me informed
11/30/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job!
11/30/2018
Linda F. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
All good. Professional. Cord especially. Was nice to have car rental right there
11/30/2018
Emily M. VERIFIED CUSTOMER
Vehicle Make : Honda
The car was completed on time and was very clean at pick up. The pick up process was fast and efficient. Overall I’m very satisfied.
11/29/2018
Linda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for coordinating with me. I needed my car done by the weekend and it happened! My car looks great.
11/21/2018
Billy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent and timely service! The reconstruction on my car was very well-done!
11/17/2018
Shreerekha S. VERIFIED CUSTOMER
Vehicle Make : Dodge
I'm really grateful for your excellent work on my vehicle. After the traumatic experience of being hit, I felt really taken care of to have a cleaned and good as new caravan back in my possession. Your team needs serious praise for their dedicated work. Thank you from the Subramanian family!!!
11/16/2018
Wharton R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Neal Waas is a very thorough and knowledgeable professional who always kept me informed of what was happening during the repair process. His service was outstanding!
11/15/2018
Monique J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely informed and treated with the utmost courtesy.
11/14/2018
Miriam W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Service was excellent. I appreciated the updates informing me of progress & expected completion date.
11/14/2018
Tiffany A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Happy with the repairs done to my car.
11/14/2018
Willie D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wonderful experience, the agent was amazing. She was very polite and knowledgeable. She kept in touch with me step by step. Everything was handled in a professional and timely manner. I really could ask for anything more. You'll did a great job. Thank you
11/13/2018
Sagness G. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was great. Cord was a gentleman, completely professional and the front staff was friendly, helpful and made the process simple. I love the updates by text. The updates answer questions before I even had the questions. The technology you are using is worth every penny. If the rest of Sterling service is as good as your collision service, I am seriously thinking of shopping my next Lexus through Sterling.