The communication could have been a lot better. I was not kept very well informed during the repair process. Also, I was not told that my 500 deductible needed to be paid in cash until I arrived. The inside of the vehicle was covered in dust when I picked it up. It took over 7 weeks to complete the repair. Safety items, which are part of the car, are now missing from trunk compartment.
4/10/2017
Shelia S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The steering wheel is hard to turn.My car was not doing this before the accident.
2/18/2017
Marcus O. VERIFIED CUSTOMER
Vehicle Make : GMC
I was very pleased with the job Phillips body shop did on my truck, my truck is completely fixed and looks great! Thanks for an awesome job. Marcus