The people at Toyota were all courteous and professional They were on top of letting me know what was going on with my truck. I was very busy leased with what they did. Thank you Folsom lake Toyota Collison center.
Thanks
Michael T
10/5/2016
Laurie L. VERIFIED CUSTOMER
Vehicle Make : Scion
I was beyond satisfied with the work. Your ****(s) are terrific! And your staff is very nice and great customer service.
10/5/2016
Dave D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Lance was great. Should be able to return rental at the collision shop though. Thank tou
10/1/2016
Jonese D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I arrived at noon on saturday to pick up my car. I told both the repairman and the receptionist that i was going go pick up my car that day. I didnt get any call to say that they were leaving early. It was my mothers birthday and i planned on taking her out for lunch that day. The sales manager tried to help by calling the guy in charge of the shop. It took two hours for him to even get in touch with him. The only positive part of this experience is that i got my car back. Highly dissatisfied with customer service.
9/15/2016
Marsha V. VERIFIED CUSTOMER
Vehicle Make : Toyota
None needed. Everything went well for me!
8/15/2016
Brooke B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice and let me know what they did to the car and kept me updated on the car while it was in the shop. I'm 100% satisfied thanks for the great experience
8/14/2016
Eunice O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just the best.
7/28/2016
Linda H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service. Repair was completed as soon as they received AAA approval. We are very happy with Toyota and would recommend this collision center.
7/22/2016
Wandric A. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were very well taken care of. Car looked like new. Jim was very professional and at the same time, really nice. Would highly recommend your business. THANKS!
7/10/2016
Jack R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good experience with the entire process. (Although I hope I don't have to visit for repairs again:)
6/29/2016
Jennifer F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lance was very helpful
6/29/2016
Chelsea M. VERIFIED CUSTOMER
Vehicle Make : Scion
Very friendly and do a great job!
6/12/2016
Joanne B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The best part of my experience with your company was James, my consultant. He kept me informed, was personable and professional. I would recommend Foldom lake Toyota collision to anyone who asks. These days, customer service seems like an empty phrase, but James makes the phrase have meaning.
Jo Anne Breese
By the way, I have never given anyone this praise.
6/1/2016
Louise B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jimmy did a very nice job. Thank you.
5/29/2016
Marilee S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rick (manager) was extremely helpful coordinating with my insurance company and taking me to Hertz to rent a car. Lance headed up the excellent repairs and answered all of our questions when we picked the car up. Rick and Lance kept in touch. I appreciate Toyota used all new parts in the repair work. Excellent job! Thank you.
5/20/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lance Wright was my service adviser.He under promised and over delivered. I asked for the vehicle to be done in time for my daughters graduation and to my surprise he delivered.Outstanding communication skills and a perfect repair. Thank you
5/14/2016
Amelita C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service starting from the staff who greets you at the door ,the repair team .We were very happy with the results.
5/13/2016
Brian C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job. They were able to reuse parts which saved me money, and still made my truck look good. I would definitely recommend this place to anyone of my friends that own Toyotas.
5/6/2016
Matt H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice to get text message updates throughout repair process. Repairs were done greatly.