Loved the periodic updates to know the status of the repairs
6/24/2016
**** J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good experience.m from check in to check out. Job looks good. Well pleased.
6/10/2016
Samuel P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have never had any doubts about the quality or timeliness on anything fine at **** Shirley.
6/4/2016
Tony R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Shaun was excellent! Great customer service. 10 out of 10!
5/28/2016
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was surprised my HHR was repaired so quickly, considering they replaced my transmission along with some other repairs. It is running fine so far, and I feel confident I won't have any problems with their job performance.
5/14/2016
Shari G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks to Shawn Franklin for his help in getting my jeep looking good again !! Great group of people at the body shop at **** Shirley ...
5/13/2016
Paul C. VERIFIED CUSTOMER
Vehicle Make : Mazda
We were overwhelming satisfied with the work, body shop front office were very accomodating and Shawn was excellent. Paint job looks better than expected. Great work. Outside wash was very nice. However, we give a rating of not completely satisfied since the interior was very grubby - hardly seemed as though it had even been vacuumed or seats wiped. The paint job was painting the hard top convertible so a lot of residue inside from the compounding material, finger marks, dirty floor mats and perhaps bits of masking tape. I spent an hour cleaning the inside tonight.
Thanks Paul and Kelly.
5/3/2016
Tony B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jason and his team did an excellent job.
5/1/2016
Alice A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you Shawn for being so courteous and thoughtful. Hopefully I won't hit anymore deer, but I know I would always come to you guys for service on my truck. Thanks again for everything
4/29/2016
Jane M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for the good customer service and fast repairs.
4/29/2016
Faye D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I especially liked the. Udates by trxt. The personnel were very curteous and knowledgeable.
3/31/2016
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keep up the good work.
3/24/2016
George B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied with the service that I received. Mr.Wilson was outstanding in regards to seeing that my needs were met I will recommend **** Shirley to my family and friends. George B
3/16/2016
Katherine Y. VERIFIED CUSTOMER
Vehicle Make : Honda
I received numerous text messages saying the car would be ready a particular day, the texts said we would be notified if the car was not going to be ready. I take off work to pick up the car and it was no where close to being done. We were finally able to get the car a month later. We are happy with the quality of work but the text messaging was a real disappointment. We were then given multiple completion dates about when the car would be ready and it was weeks later before it was done. Better and honest communication would have made this a completely positive experience.
3/5/2016
Lucas And. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It took way too long for me to get my car. If they thought it was going to take a month at the start, that would have been fine. At first it was 2 weeks, then another week then another couple days and so on. It exhausting getting my hopes up, especially after being in an accident, just to have them crushed to have them say "It's been delayed another week". Just get it done and get it out.
2/24/2016
Annette G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is the second time I've had my car fixed at the body shop and I've always had good service nice people and a good experience thanks for the great service
2/23/2016
Vernon C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job matching paint and updates as repairs were being made.
2/13/2016
Sheri M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for a hassle free repair job and the loner car. Will definitely return for any future body shop needs.
1/31/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The best service I have ever had. I am 69 years old and have owned over 100 cars and I can not been any happier with your service. Shawn was on top of everything and kept me total informed. Job well done!