Encourage you to tell people to make an appointment never was offered but was asked and had to wait. Great job on the car.
4/10/2016
Beatrice A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thought it was great to receive updates about the repairs via text. Definitely the first time I have experienced anything like that. I appreciated Steven ****giving me a call and telling me that the repairs have been delayed due to additional damage. If anything ever comes along as far as damage to my car I was definitely bring it back to this repair center.
4/9/2016
Jacqueline D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was concern when I dropped my car off, but Rick Green assured me that it would look perfect when I got it back and it was.
4/6/2016
Gary G. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone was polite & helpful. The car was ready earlier than expected. I appreciated that a non-related scrape on the side was also painted. The work was excellent !
I do find it irritating that this is my car & I gave claims & Saul my name & number & all the comminications came to my husband. It is a good thing that we r close & communicate well & he simply forwarded everything to me. State Farm & the restoration group may want to work on this.
4/2/2016
Gloria H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good service
4/2/2016
Chit T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process and experience at the facility went smoothly. Never had to wait for someone to attend to me. Text updates helped with meeting my expectations.
4/2/2016
Norman L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paul Krause was great to work with
4/2/2016
Ronnie C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service and Terry Medack was diligent in informing us about the progress on the repairs. Very pleasant to work with. Timely completion.
4/1/2016
Fatima A. VERIFIED CUSTOMER
Vehicle Make : Lexus
It was great in service. Everyone was friendly. However, I do wish there were more updates instead of me continuously contacting to get information.
3/31/2016
Antonio M. VERIFIED CUSTOMER
Vehicle Make : BMW
My expectations have been exceeded..
3/31/2016
Tina S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would have at least expected my car to be washed when I picked it up after a 1000 dollar repair to a scrape in the front. To add to that, there was an oily residue smeared on the windshield. I willh have to think seriously about returning even though it is a lexus location.
3/26/2016
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The process was easy and painless. Rick was wonderful and I would recommend you to anyone
3/26/2016
Lubna J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service
Everything was handled in a professional timely manner
Job truly well done
Team deserves appreciation and recommendation
Thank you for your help
3/25/2016
Shirley S. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs completed in a timely manner, extremely courteous service each time I spoke with someone.
3/23/2016
Juan B. VERIFIED CUSTOMER
Vehicle Make : Lexus
My vehicle had a significant gap between the fender and door. I don't understand how it was missed by professionals. I had to leave there another day. It's been there since Jan 29th.
3/22/2016
Virginia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work! Excellent team!
3/21/2016
Tung P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dear.
To Whom may I concern,
He was trying give me 3 times.
But all wrong not my car floor mat...
My car floor mat: color darker, bigger and thicker...!!
Please helpful finding my car floor mat back...
Thank you for your support...
Lexus 2013 GS350
Tung P
3/19/2016
Manuel R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
YES I WAS
3/18/2016
Barry P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was repaired perfectly and I satisfied with your job. Thank you for your business.
3/16/2016
Mia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I wish they would have washed my vehicle. I brought it in clean. It was covered with pollen and front windshield was in need of cleaning. But other than that, the company kept me updated on the status of my car and what parts were waiting to be delivered.