Excellent service! Rick was great! Personable and knowledgable. Kept me informed by text the entire time. Great job.
5/14/2016
Kathleen L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Will be in touch about driver's side seat.
5/13/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
There really is still customer service available. You folks excelled at it and I was very pleased and appreciated that. Thank you for the speedy and good repairs plus the fantastic customer service.
5/5/2016
John K. VERIFIED CUSTOMER
Vehicle Make : Buick
The car was not finished, as promised. This cost me an extra payments of for the rental car.
5/3/2016
Brett S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was done quickly and to a very high standard
5/3/2016
Aduke K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job and mr steven ****is a very nice man with superb customer relationship i will always recommend him to future customers
4/28/2016
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Anna,my representative was amazing.She was prompt, professional and a great communicator.MY experience,was delightful and she kept me a breath if each step in the process. Thank you and my overall experience was a 10 with Sterling McCall restoration, not with the return of car experience.
4/27/2016
Yolanda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very Professional and courteous... Thanks
4/22/2016
Hang D. VERIFIED CUSTOMER
Vehicle Make : Lexus
The work is not GOOD enough. MY DOOR HANDLE IN THE CUSTOMER SIDE LOOKED HORRIBLE. I will bring my car back to show you. Not on time as you told me. I had to came wait go home and called several times to check. When she said it was ready I went to pick up I have to wait so long. When she brought my car back it was still so wet, my gas was completely run out ( it was on yellow),and my navigator they changed to Spanish. My suggestions are: PLEASE CONSIDER ALL YOUR SERVICES AGAIN.
4/21/2016
Kayla L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was overall satisfied with the service. The staff was friendly and quick to get my car in for an estimate and repair. I felt the communication could have been better. I could have saved a week in a rental car had I known that my car was waiting that week for parts as my vehicle was safe to drive with the damage.
4/19/2016
Alex N. VERIFIED CUSTOMER
Vehicle Make : Acura
Took 4 weeks to complete the repair, otherwise it was a good experience
4/19/2016
Dolly A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your job is excellent
4/18/2016
Vic G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Liked the updates sent via texting, by you using this I did not have to call about the status of the car. Also they kept me informed as to when my car would be ready. It was ready when promised!
Thank you for the prompt and courteous service!
A very satisfied customer.
4/16/2016
Brandon L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was horrible it took them an extra seven days to have my car ready and nobody notified me nobody offered any way to make it better and just push me along the line I'm glad the only reason I came there was because of the insurance provided that location I will never go there I would definitely go somewhere else very disappointed very dissatisfied I will not recommend anyone else go to this place
4/16/2016
Bonnie L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Lack of communications (i had to speak with both insurance company and sterling McCall to expedite the release of vehicle )
Wish I can talk to a live person on progress of repair/when vehicle will be ready
Voicemail not usually return until end of business day
Took over 2 hours to pick up vehicle and return rental
Repair was not done properly, Andrew had to bring car back to the shop to re-glue panel to the window frame
4/16/2016
Kassam J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fully satisfied
4/14/2016
Akash S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Job!
4/13/2016
Mitchell T. VERIFIED CUSTOMER
Vehicle Make : Acura
Rick gave me excellent service
4/12/2016
Brian S. VERIFIED CUSTOMER
Vehicle Make : Toyota
PAUL WAS VERY KIND, PATIENT, AND UNDERSTANDING. HE KEPT ME UP TO DATE ON THE REPAIRS TO MY VEHICLE.
4/11/2016
Carlos N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Just took longer than expected but that was Volkswagens fault.