LACK OF COMMUNICATION... no one answers the phones, no one returns my calls. I didn’t even get a call that my car was ready, I had to literally go to the body shop to check on my car and pick it up.
I will not be returning to this business nor will I be recommending your business
12/28/2018
Paul B. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent service and great repair job. Very accurate on time of completion stated. Couldn't have asked for more. Thank you and keep up the good work.
12/24/2018
David E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Sterling McCall did a great job of coordinating my repair and body work. Thank You!!
12/22/2018
Ellie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took too long for work completion.
Took long for responses of inquiries or just no responses a
Paint job not tdone properly.
Parts of engine not clean.
12/22/2018
Kirstene B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly, explained everything well.
12/21/2018
Julia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very patient and professional with my questions
The car looks brand new. Thank you
12/20/2018
Otis C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very dissatisfied and would like a call from the manager. My vehicle was not repaired. My car does not operate like it should. I asked for this to be reviewed when I initially left the vehicle in your care and it was ignored. I am not at all pleased and request a response to my inquiry.
12/15/2018
****M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick was great, he communicated with me every step of the repair process. And I really like the new text message update system. Much more convenient than having to listen to a voicemail.
12/14/2018
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire team rocks!
12/13/2018
Teresa W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The complete experience was all great. Rick green handled my car sent me a text each morning to let me know how it was going. What a great guy. I would refer you guys do any of my family and friends
12/11/2018
Susan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything went smoothly. My car was ready when promised. The repair looks great, I can’t even tell it was ever damaged. I loved the text updates. Terry Medack was great to work with. We had a very positive experience with Sterling McCall Restoration.
12/8/2018
Peter V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your Manager, Rick Green, was very knowledgeable and focused on our satisfaction. Overall, a job well done.
12/8/2018
Fabila Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great
12/8/2018
Lena L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Service adviser mr. Isaias Ponce had assist me with knowledge and patient
I am Happy and Satisfy with his assistant and his repair team had done a great job
12/7/2018
Thang Q. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good
12/7/2018
Latoya B. VERIFIED CUSTOMER
Vehicle Make : Honda
My service guy Rick kept me updated every day with my vehicles progress. Which I greatly areciated.
12/7/2018
Naisrudbin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took 8 days extra to get the work done on my car.
12/7/2018
Sheryl T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Fixed car fast and perfect and greatly appreciated