It was very difficult to get the person assigned to my account to return my calls or email me about the progress of repairs. I had to physically show up and wait to speak with the account rep.
Very aggravating and frustrating.
3/30/2017
Robert K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Our customer service representative, Rosio Roldan, did a fantastic job of keeping us informed as to the restoration status of our vehicle through both timely emails and phone calls. as needed.
We were very happy with the customer service at Sterling McCall.
R. Kinney
3/30/2017
Xochitl R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Isaias Prince III was very professional & was kind. He kept me updated on the progress of my car at all time & had my car repaired on time. I will recommend him to everyone I know.. I give him a 5 star rating.
3/30/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
It was a pleasure doing business with sterling McCall and I want to thank Mr Paul Kluase for his asistences. He treated me very kind.
3/29/2017
Cesar S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Many personal items inside the center console box are missing
3/29/2017
Jon L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Really good to have my car back. Repairs on the damages make the car feel like new!
Car looks great.
Thanks.
3/27/2017
Arleen W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service Rick
3/24/2017
James L. VERIFIED CUSTOMER
Vehicle Make : Toyota
While I was not completely satisfied I realize that there were time constraints in the body and paint shops. My thanks to Samuel for his patience with me. Sophi Zimmerman.
3/24/2017
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Mr.Rick Grreen kept informed and delivery was ahead of schedule. Thank You very much!
3/24/2017
Long H. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did a superb job on my wife's Lexus SUV. It looked brand new! They kept me up-to-date on the estimated time frame on when they'll be finish with repairs, and they were actually done two days before the estimated finish date. I can't recommend them enough. My thanks to Paul for being courteous and calling me with updates.
3/24/2017
Ramon A. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle suffered damages to areas of the truck which should not have even been touched. The repair of those damages was not satisfactory and I am not pleased overall with the quality of work.
3/21/2017
Okey O. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team went above and beyond to ensure that my vehicle was restored at a shorter time without compromising the service quality. Everything came out perfect. Thanks for a great job well done.
3/19/2017
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Honda
No comment
3/18/2017
Fabian G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work ,communication and very promptly I'll recommend it to anyone who need help with their vehicle. Thanks again
3/17/2017
Olga V. VERIFIED CUSTOMER
Vehicle Make : Toyota
none at this time
Thank you!
3/17/2017
Newton S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I think you have everything covered, just keep doing what what
What you are doing.
3/15/2017
Madhukar A. VERIFIED CUSTOMER
Vehicle Make : Lexus
No Comments
3/13/2017
Paul C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Interaction with employees to get information was not acceptable
3/12/2017
Billie B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very nice and complete job performed!
Everything looks new and I will highly recommend you to others in the future!
Great job and thanks so much!
BJB
3/12/2017
Gabriella M. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was a great experience! Samuel was very hard working and made a great effort! Thank you to Sterling McCall Restoration Center and all the hard working staff!!