The work is excellent and the information is great every step of the way.
Rick was a great help.
2/21/2018
**** N. VERIFIED CUSTOMER
Vehicle Make : Lexus
All good except the final bill was higher than discussed. No surprise S is always better.
2/21/2018
Roy N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Hassle free great repair work
2/21/2018
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I picked up my Hyundai on Sat morning, as terry Meadack and I had discussed on Fri afternoon. My car was "MIA" until I remembered that Terry told me it was in line to be washed at the time hE phoned me. Sure enough, when I mentioned this story to the ladies at the check out desk, they sent a runner to look for my car in the car-washing place and there it was! I was further delayed when I went to turn in my rent car and had to wait in line. To add insult to injury, my "check egine" light came on. I thought that was a coincidence that the light came on right after my car had been worked on! So much time had been spent trying to pick up my car and turning in my rent car that it was too late to try to get to my 10:30 meeting that I had planned to attend!
2/18/2018
Paul C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service in all respects. Would highly recommend your services.
Especially want to recognize Isaiah for his counsel and thoughtful help.
2/17/2018
Janice N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for restoring my Red LEXUS back to looking & driving just like new!
2/16/2018
Shaniz A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had a great experience. The entire staff was very professional and helpful every time we called or came in. The text messages sent with repair updates were awesome. I would definitely recommend Sterling McCall Restoration to others. Thank you for an amazing experience!
2/10/2018
Justin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would like to thank service advisor Mr. Ulyssess for his exceptional commitment to quality repair process.They keep me posted on day to day repair status and the vehicle was delivered on the promised date. I'm highly satisfied with the customer service the facility offered and will recommend my friends in need of car repairs to surely check out this shop.
2/10/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jonathan Lee is a real pro and sincerely personable....a top notch person too. Thank him for me.
2/9/2018
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Working with Anna leads me to believe that from now and in the future Sterlin McCall will be getting 100% of my business.
2/8/2018
Marilyn J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I interacted with was very cheerful and efficient. Thanks especially to Rick Green for going the extra mile to make it a pleasant experience! The car looks beautiful, btw. I'm well satisfied.
2/8/2018
Phillip N. VERIFIED CUSTOMER
Vehicle Make : Lexus
Did a great job
2/7/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : Toyota
thank you ulysses, service was great and took very little time.
2/4/2018
Jasmin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was severely lacking in my case. I had received conflicting messages about the status of my car. And I had made daily phone calls and left daily voicemails with no responses back. At the end of a nearly two week period, I received a text message during my work hours stating someone had picked up my car, when that could not have happened. When I called to speak to someone about it I was told she was closing out my case hut that my car was still there and had been ready for pickup nearly all week, yet no one told me it was ready for pickup. I supposedly could have had my car back all this last week. Now I have to deal with the rental car return which I am hoping I do not get charged for the extra week that I supposedly should have had my car returned to me. This was an awful experience and I will never return here again, nor will I refer anyone I know to come here.
2/3/2018
Forrest F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rick Greene did a good job. Very pleasant and helpful.
2/2/2018
Mary D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I liked the way rick green kept me informed about my car
1/25/2018
Will N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
yes,excellent sevice everytime ive dealt wth them. rick is outstanding , knowledgeable,experienced and friendly
1/24/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I got a cut in my driver's seat and a lighter was taken.