I enjoy working with Shane. He is always so friendly and professional.
1/13/2016
Sue C. VERIFIED CUSTOMER
Vehicle Make : Toyota
APlus service
Sean was super !
My Christmas prayers and wish to get my car back before Christmas .
Thank you so much !
Sue
12/17/2015
Shrenik P. VERIFIED CUSTOMER
Vehicle Make : Acura
The back tailgate was bent from the inside and I had it to the GEICO insurance adjuster. He took the photos of my car and told me it would be taken care of. Furthermore, I received a text saying my car would be fixed on November 27th, but it was not. They sent me another text saying it would be ready on December 1st, but it still wasn't ready. Finally, I received a text on December 4th and went to pick up my car at 3:30 pm that same day. An associate of yours named Joni showed me my car and I pointed out that the inside was not fixed (i.e. still bent) and the tailgate from the outside was not flushed with the bumper edge. I went to the dealer and took pictures of how it should look on a new car of the same model as mine and I'm going to see Joni tomorrow, December 7th, to show Joni how it should look. They should have been able to fix it correctly the first time and saved me the trip of coming twice without even having my car ready. It was extremely inconvenient for me to have to go to the dealership to rake pictures of the car when they should already know how it should look. I almost feel like I would have been better off taking my car to the Sterling McCall Acura Body Shop instead.
12/7/2015
Noe M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am very satisfied with the job.
I highly recommend it to.
11/7/2015
Vidjeabaskaran K. VERIFIED CUSTOMER
Vehicle Make : Lexus
The whole experience was smooth and more importantly done very faster.Thanks for your support
11/5/2015
Laurence B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The Tundra was on time and on budget. The work was very good. I am totally happy with the service provided
11/2/2015
Barbara &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terry is an asset to your company. He not only shows his expertise and knowledge, but also his compassion. From the first day I went to Toyota in my distraught state,he showed me nothing but compassion and concern. I love the almost daily updates. The work was well done. By the way Terry tried his utmost best to assure that my car was done on time. I have been going to FBT for over ten years, and except for two occasions,I have nothing but praise and gratitude. Thanks
10/20/2015
Donna B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The cars paint job was awful, and had several scratches in the new paint and a scratch on the side they weren't working on. Manager is having the car repainted and hoping it looks correct when finished.
10/20/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were prompt, curteous, and professional.
10/17/2015
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick & painless
Thanks y'all
10/16/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have called to speak with the representative and I still waiting for a call back.
10/13/2015
Charles A. VERIFIED CUSTOMER
Vehicle Make : Ford
My estimate showed my pick up box and wheel molding being scratched. That was not fixed.
10/10/2015
Teodoro V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Got my car back sooner than I expected. Treated with much respect. So far satisfied with work.
10/9/2015
Deanna P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast. Looks like a job well done.
10/3/2015
John H. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything was excellent.
10/2/2015
Paula W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just make sure tha vehicle is ''completely" and I do mean '"COMPLETELY'" ready! Outstanding job! PJW
9/29/2015
Ranchod P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good service. Job was completed on time.
9/18/2015
Anesh L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was glad how everything was handled . Got my vehicle ready ahead of the promised time. Great job and an excellent service. Thanks a lot