Lot better than service center. You at least get phone calls back
1/21/2017
Melissa O. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire process was efficient. Great customer service by Terry and excellent follow up. The repair was done a day before promised. And thanks for cleaning my car too! What a nice surprise! I'd recommend this collision center to anyone.
1/19/2017
Jeffrey J. VERIFIED CUSTOMER
Vehicle Make : Toyota
None everything was handled well
1/11/2017
Philip L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terry Wooten was very nice and let me know how my car was progressing.
1/10/2017
Kyle K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work - good communication
1/10/2017
Bernadette T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied
1/10/2017
Van N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terry did an amazing job in assisting me with my vehicle. From start to end he gave me status updates and I appreciate the help he gave me. Thank you! And everyone did a great job!
1/6/2017
Serbino W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your team was outstanding; especially Shane, my representative. He was thorough, professional, personable, and made the process very easy. I really liked the email updates too. Most important, my car looks great.
1/3/2017
Jacqueline A. VERIFIED CUSTOMER
Vehicle Make : Toyota
All staffs were very professional & courteous. I like th fact that the automated system keeps me informed of the progress. I'm very satisfied with the service & will definitely recommend others
12/23/2016
Marta C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Josiah was very professional & helpful. They had estimated a 14 day repair but got it done 11 days! My Camry looks brand new! Thank you FB Collision!!
12/23/2016
Cristina A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service!!
12/22/2016
Marva C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good Job
12/21/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The service was excellent. The repair was excellent and my car was very clean. Thanks.
12/17/2016
Beverly S. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was dirt on the passenger side of the car which someone graciously vacuumed out after I mentioned it.
My door handle was scratched after supposedly the whole door replaced.
The service was excellent otherwise and I appreciated your help.
12/17/2016
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Both Shane and Scott took pride in making sure my SUV was fixed well above my expectations. I am very pleased. ????
12/14/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thx all was good
12/9/2016
Chy E. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied with the way the Toyota rep and Estimator Josiah Adeboye took care of my car repairs. He was on point and did discuss with me the details of what is to be done. Gave an appropriate time line and Toyota finished my car within the time. Thank you Toyota, Thank you Mr.Adeboye.
12/9/2016
Omar H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mr. Shane Steele and the staff at the McCall Ft. Bend collision were superb in handling everything from start to finish. I had regular updates throughout the entire process and the work was finished on time as promised. I believe they went above and beyond the call of duty to take care of everything. I am sure if there are any issues with the workmanship, they will take care of that just as professionally. Thanks guys. Thanks Mr. Steele.
12/2/2016
Viola C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cannot praise the staff enough the way I was taken care of.
My car looks New.
( Fort Bend you are the best. )
Have A Blessed Thangiving, and many prosperous years ahead.
Vi Copeland