Mike was awesome. Kept me completely updated. The girls in the front are awesome too. Great experience. Give them a raise!!!
3/12/2019
Maureen M. VERIFIED CUSTOMER
Vehicle Make : Honda
I received excellent customer service. The repairs that were done on my car we're done in a timely manner. I was continually given updates by Mary about the progress on the repairs of my car. She was exceptional! I was given a detailed explanation of what was done to my car.I also had my car detailed and it looks like new again. I would highly recommend IRA Collision Service to people.
3/9/2019
Rose D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mary Almeida was outstanding. She is a great asset to IRA.
3/9/2019
James T. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional
3/8/2019
Jasmine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Greatest experience thanks to Jason and the rest of the team. Would 100% recommend
3/6/2019
Jonah F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Well done job b. A little issue communicating the correct deadline.
3/2/2019
Francis A. VERIFIED CUSTOMER
Vehicle Make : Audi
Initially my repair fell through the cracks when the estimator assigned to my repair left IRA. Jason Louf took over and handled the repair extremely well.
Thanks to Jason.
3/1/2019
Robert S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The insurance company was was off on the estimate and Mike took care of the problem. I didn’t have to get involved. I appreciate when a professional can take care of a problem. That is rare nowadays. My car looked great in and out. Great job!!
3/1/2019
Robert C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
I have always thought that the most painful (in non-injury accidents) part of car accidents is the process of having to rent a car and have repairs done. I was happy to hear that Mapfre and Ira has teamed up and was not disappointed. Everyone we dealt with was courteous and efficient; the rental was easy and a nice car, and the communication method and frequency was appreciated. I would definitely recommend your services to others.
2/28/2019
Donna L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very poor customer service
2/26/2019
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a great experience working with IRA... Mary was amazing to work with! Thank you!
2/24/2019
Meaghan B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Best expierience with getting my car fixed. Very satisfied with results and great customer service
2/23/2019
Theresa L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Ira Subaru from the very first day has been by far the easiest purchase of a car I have ever had. I have been driving since I was 16 and I am a woman in her early 60’s. This process from choosing the car, which is the new Ascent, to financial process, to pickup has been a pleasure. My salesman Gene is a fantastic person and made sure I was completely happy with my new car. Then the hicup of my accident was also remarkably easy and comforting as I was kept informed every week by Mary. She is **** in a million! I have no complaints and will be a continuous customer in the future. You have an excellent staff of people and are lucky to have each and every one of them. Thank you for a wonderful buying experience!
2/22/2019
Peter C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Love the email updates. Car looks great. Everything went smoothly even the rental area thank you for cleaning the car as well
2/22/2019
Jody G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They made every aspect of my repairs easy. From insurance to rental. And my cat was so shiny and clean when I picked it up!! Very happy. They even replaced a missing screw in my front license plate. Thanks!!!!
2/21/2019
Amitava B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything worked like clockwork. Appreciated the regular updates on progress.
2/19/2019
France C. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car looks great. The problem is that I waited several EXTRA days for my car that was just sitting there ready to be picked up. You had my car for 17 days! I’m not sure I would use your collision center again.
2/15/2019
Megan A. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service from start to finish! Car looks brand new! Mary is a rock star!
2/14/2019
Jeremy N. VERIFIED CUSTOMER
Vehicle Make : Ford
The scratches from where the other vehicles mirror hit my driver side door as well as 2 small creases and swirl marks that cannot be removed with a microfiber cloth are all clearly visible in sunlight. I purchased this 70k pickup truck less than a year ago and this is what I look at on my drivers side door every time I go to my truck.