They didn't respect my appointment to fixe my car at the right time means they keep giving me delays wishes not good for me because time is money.
10/1/2016
Donna J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe C was a pleasure to work with!
The truck is as good as new
9/30/2016
Shelby A.. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was absolutely amazing and efficient! I could not have been happier with the outcome of my car! Every aspect was carefully worked on, they did a wonderful job! Would recommend to everyone!
9/28/2016
Yong Hwa. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always excellent service
9/27/2016
Laura H. VERIFIED CUSTOMER
Vehicle Make : Audi
Fast and excellent service
9/24/2016
Dana G. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I dropped off my vehicle, Jason examined it and right away found additional damage that was not picked up by the Safety Insurance Assessor (hitch and frame were crumbled). Jason kept me updated and was always calm and easy going - which is so helpful when dealing with a collision that was not my fault. The young man who was at the front desk (I didn't get his name) was also very helpful, courteous and calm. Great experience overall.
9/24/2016
Sirlei O. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took almost 40 days to repair a window and they left a scratch on it, so I have to go back and get it repair again. When I used to call the company no one pick up. Left many messages and no answer. I'm not satisfy with the service. I'm waiting for them to call me to have the window repair due to the scratch and so far I didn't get any call.
9/17/2016
Steven C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my control panel on my driver side door that controls the windows and door locks I didn't even ask them to fix it so they went above and beyond to satisfy me thank you very much
9/17/2016
Martin M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful people, on top of everything, Constant updates, Great follow up. Great experience
9/10/2016
Michael L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Both Madeline and James were very helpful throuout the entire process
9/9/2016
Alicia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received great service!
9/2/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Completely satisfied but need to text customers at least once daily if they ask for it to gauge how long repairs will take & how long they will be required to keep their rental car! Thanks
9/1/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I plan on sending over a letter of praise about Jason Louf. He was outstanding to work with.
9/1/2016
Francis M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job on the repair but the real value-add for me is the service I get from Jason. He's always addressed any of my concerns quickly and effectively. I would highly recommend Ira Collision to anyone based on the service I received from Jason.
9/1/2016
Phillip N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Communication was great and the car was ready when promised
8/31/2016
Samuel K. VERIFIED CUSTOMER
Vehicle Make : Ford
I worked with Jason Louf on my truck and Jason was a consummate professional, I found him to be responsive, thorough, and thy even did a custom paint job on the tailgate on my truck. Trustworthy, honest and an amazingly high quality job, my truck looked better than brand new when I got it back! thank your for the great job.
-Sam Kachmar (Cambridge MA)
8/28/2016
Richard P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Far more expensive than I was led to believe.
8/27/2016
Ruth B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very professional and helpful!!
My car was done ahead of time!! I am grateful that you were able to handle all the details with my insurance company. Thank you for all!!!
8/25/2016
Diana C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you very much! The car looks great. Inside clean too! Paul Kelley kept me informed and was right on with the timing every step of the way. Everyone was helpful with the insurance end of things as well as car rental, extremely quick pickup on day I dropped off the car and Paul handled everything for its return as well as helped me transfer my things from rental back to my car. Very pleased and extremely busy business but process worked smoothly. Thank you and thanks for finding the credit card I lost in my car too!