Great job so far. Going to give more inspection this weekend. Haven't had real time to look over everything. Especially the suspension. Only bad thing was waiting too long I thought to get my driver door.
5/9/2019
Viola W. VERIFIED CUSTOMER
Vehicle Make : Ford
- I have had my vehicle less than one day, however, this is what I appreciate.
****. Doug's positive communication. Doug did not patronize like some service managers at other shops. 2. The prompt work done by the body shop team. 3. The updates. 4. Taking care of the vehicle and washing it. 5. Providing maintenance guidance regarding washing and waxing the new body work .///Also, the lifetime guarantee with Geico ARX. Why? On my old Honda, another body shop with an excellent reputation did an excellent job. Stll, over time, we realized that the door light covers were all broken and fell off. The replaced headlight bulbs died quickly. The headlights were not adjusted and could not be corrected easily. The back liftgate would not shut properly and required adjustment. And after 2 years or so, small regular dents at the edge of the hood became apparent . It took weeks to get the work done, and then, a tow truck hit it at the body shop, and it required additional work.
5/1/2019
Bonnie V. VERIFIED CUSTOMER
Vehicle Make : Ford
Phil in the collision center provided outstanding service. He was courteous, responsive and very professional. Thank you Phil for a great experience!
4/30/2019
Sharon M. VERIFIED CUSTOMER
Vehicle Make : Ford
Phil was awesome! He made the whole process so stress-free! He communicates every step of the way which was very helpful considering I was handling the repairs from out of state. When I told him we really needed the car back on a particular day he made it happen!!! Very professional!
4/19/2019
Kelley W. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a great job all the way around. Keep up the great service!
4/16/2019
Nicholas S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Pleasantly surprised that they washed and vacuumed the entire car!!
4/15/2019
Rockey K. VERIFIED CUSTOMER
Vehicle Make : Dodge
When I first hit the door I was amazed & shocked how much attention I received when I brought my truck in for repair. The associates that greeted me were vice average and made me feel very comfortable about my repair work that was to be done. Enterprise was already there waiting for me to receive my rental car. You kept me informed of the progress during repair and kept me informed. World Ford Collision is ahead of the game in Collision repair and I’m totally satisfied with their service from day one to time of pick up. Thank You so much for your exceptional service.
4/12/2019
Jason F. VERIFIED CUSTOMER
Vehicle Make : Honda
Greatly appreciate the ease of the whole process
4/11/2019
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Loved the texts. Loved the courteous employees.
4/11/2019
Jerry D. VERIFIED CUSTOMER
Vehicle Make : Kia
The bumper looks great!
4/9/2019
Hephzibah B. VERIFIED CUSTOMER
Vehicle Make : Acura
Doug was very professional and upfront. He explained the process to us clearly and stayed in contact. The work was complete in the time stated and the job was excellent.
4/6/2019
Steven O. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very good job on repair. However, zero updates for two weeks even after I called there was no return calls from world ford collision
3/24/2019
Clarice R. VERIFIED CUSTOMER
Vehicle Make : Kia
I would like to thank the whole team for the great work on my car. I am extremely happy with the service I received. Thank you again so much.
3/9/2019
Virginia F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and very fast!
3/8/2019
John L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, can't even tell it was ever in a collision!
3/6/2019
George L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Doug was always prompt in responses.
3/6/2019
Chelse S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. Very satisfied.
3/2/2019
Tanya Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great people and experience
3/2/2019
Clifton R. VERIFIED CUSTOMER
Vehicle Make : Honda
My bumper does not appear to be aligned properly, I will bring it in Monday.