Thank you, it looks great and you gave it back cleaned inside and out.
3/30/2019
Joyce M. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair work looks great. Thanks to all the people who made my car look good as new! I also appreciate your completing the work in just three days.
3/16/2019
Rachel R. VERIFIED CUSTOMER
Vehicle Make : Acura
Kimberly, Duane, and the repair team were wonderful. Car looks great—just as good as the day we bought it. Team dealt with my demands and expedited the repair two days quicker than originally stated.
3/8/2019
Karen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for showing kindness while my car was getting repaired. It's very frustrating when you are without a vehicle, but with a great group helping and friendly atmosphere, it certainly makes it much better!!! Thanks again for your hospitality. A Big Thanks to J.C. and Duane.
3/1/2019
Wayne H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent work. Kept me informed of progress and car was ready **** week early!
2/10/2019
Mauricia M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated being kept in the loop about the progress of the repairs and the care, concern and all around great attitude of the team!!!! Thanks for everything!!
2/1/2019
Albert Z. VERIFIED CUSTOMER
Vehicle Make : Honda
It is very important to me in all my business transactions that the people with whom I must communicate are friendly, knowledgeable, and forthcoming with adequate answers to ALL of my questions. The people at Duncan Collision Center are excellent at all of this, from the reception desk personnel to the manager in charge to the guys in the shop. Everyone did a great job. Makes me want to go to Duncan for my next vehicle. Are those folks in auto sales as good? Hope so.
P.S. Your logo at the top of the web page with this survey question has the word "Collision" spelled as "Collison". Thought you might want to know.
1/26/2019
John D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looks great
1/21/2019
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job!
1/18/2019
Robert G. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs took awhile and my completion date was pushed back once when additional damage was found and then three more times for paint related delays. The job got done and I understand that the Christmas season likely slowed the job time. The repeated date push backs on the paint was the only negative about the whole deal.
1/11/2019
Patricia F. VERIFIED CUSTOMER
Vehicle Make : Honda
It took 5 weeks to repair my car it sat most of the time waiting for parts I was told I was never told when it was done a the wanted me to pay for a new battery that went bad in their possession will never use again an understand why progressive ins did not recommended you
1/11/2019
Susan G. VERIFIED CUSTOMER
Vehicle Make : Ford
Except for the fact, that when I went out to start my car.... my brand new battery was about dead & I needed a jump to get me on my way.
**Y'all should make sure the car starts & runs a bit, before the client shows up to collect their car. Would save some anxiety on the client's part. **
Everything on my car looks wonderful (like it just came off the showroom floor)! I don't care for the smell of the lasting chemicals (though I think that's probably expected).... it gave me a headache. It was a cold day... I had to drive with the windows open & heat blasting. ????
All in all, I'm very satisfied with the work performed (and finally getting my "recalled" airbag taken care of).
Both Ronnie & Kimberly were very nice to work with.
I would definitely make Duncan Collision my next stop, if & when needed. Will also pass your name along to my friends - once they see how nice my car looks... they'll want to know WHERE I got it done.
Thanks so much, for a job WELL DONE!????
Merry Christmas to y'all.
12/21/2018
Susan G. VERIFIED CUSTOMER
Vehicle Make : Ford
Except for the fact, that when I went out to start my car.... my brand new battery was about dead & I needed a jump to get me on my way.
**Y'all should make sure the car starts & runs a bit, before the client shows up to collect their car. Would save some anxiety on the client's part. **
Everything on my car looks wonderful (like it just came off the showroom floor)! I don't care for the smell of the lasting chemicals (though I think that's probably expected).... it gave me a headache. It was a cold day... I had to drive with the windows open & heat blasting. ????
All in all, I'm very satisfied with the work performed (and finally getting my "recalled" airbag taken care of).
Both Ronnie & Kimberly were very nice to work with.
I would definitely make Duncan Collision my next stop, if & when needed. Will also pass your name along to my friends - once they see how nice my car looks... they'll want to know WHERE I got it done.
Thanks so much, for a job WELL DONE!????
Merry Christmas to y'all.
12/21/2018
Kristin S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great place! Perfect work! Nice people! Worked quickly and Efficiently
12/20/2018
Reba H. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciate the email status updates. You all always do a great job repairing my car, and getting it back with the interior clean is such a bonus! Thank you.
12/14/2018
Tom P. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied. The estimate was prompt and very competitive. They were able to accommodate my schedule to get my car in to the shop. The work was finished much sooner than I expected and my car looked great. They even cleaned the inside of my car! The best my car has looked since I purchased it. Thanks so much!
11/8/2018
Eva W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We were pleased how clean the car was inside and out when it was returned..
nice job!
10/25/2018
Jennifer R. VERIFIED CUSTOMER
Vehicle Make : Ford
I really appreciated the email updates on the status of my repair. My car was in excellent condition and it was cleaner when I got it back then when I gave it to them. I Felt like I was driving a brand new car.
10/12/2018
Jiatian C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
It was an amazing experience. The staff was professional and helpful. My car was well repaired and Nationwide was efficient.