The day I dropped off my car was my birthday and I had been working overtime at work and I had finally been able to leave work at 4:30 and was trying my hardest to get my car there at the body shop and I knew I had a rental car waiting for me just down the street and when I got to the body shop to drop off my car-Esequiel called the rental car place to let them know I was there so they could pick me up and unfortunately they couldn't pick me up because she was the only person there so he had asked one of his employees if they could take me to the rental car place and they did and I just want to say a Big Thank You to them for helping me to get to the rental car place to pick up my car so I would be able to attend an event I had tickets to that I had purchased 6 months ago. My experience was great and I would recommend them to anyone that would need a body shop.
1/1/2017
Gwen S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was so helpful even with the rental
12/30/2016
Anville F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great communication
12/23/2016
Tabbie A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job and great customer service
12/22/2016
Marsha H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything so far seems to be as it should be.
12/20/2016
Monica J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys managed to kill my battery while it was in your care. I had no prior issues and cannot drive it now.
12/13/2016
Rebecca L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Love Chevy people & Nissan...You can't go wrong with Chevy on your side!!!!
11/26/2016
Rose W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very helpful and informative from start to finish. Thank you
11/19/2016
Brenda W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Loved the communication!!!! Finished 2 days early!! Good explanation of repairs made!! Service reps very courteous!! So glad to have it back!!!
11/17/2016
Cindy W. VERIFIED CUSTOMER
Vehicle Make : Volvo
I was very pleased with Ezekiel's attention to detail. He discovered additional work that needed to be done and kept both the insurance company and myself informed. It took longer than I expected but the end result was beautiful!
11/8/2016
Sherry B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was under the understanding that a couple of places on the hood (probably rock chip damage) would also be repaired. But they weren't.
11/1/2016
Stephanie W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kellie Martin is a huge asset to your collision center & dealership as a whole. Her customer service is exceptional, she never set an expectation she didn't meet & keep me informed of, and I genuinely felt she was there to do whatever necessary to make my car perfect and me satisfied.
11/1/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing service! Makes me want to buy a Chevrolet!
10/29/2016
Diana W. VERIFIED CUSTOMER
Vehicle Make : Honda
Kellie and the others at Smicklas were so helpful! I really appreciated the texts to update me on the progress of my car.
10/28/2016
Cathy E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work and best of all...outstanding communication!!
10/27/2016
Dianne G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Kellie was fantastic, keeping us updated with the progress of the repair. Also, friendly and personable. At this time, the repair work seems top notch.
10/15/2016
Eric E. VERIFIED CUSTOMER
Vehicle Make : GMC
Quality service! Thank you so much! Special shout out to my man Eziquial for outstanding customer service. (Sorry if I spelled your name wrong)
10/13/2016
Wesley M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I always have all car repairs done at smicklas and have always been pleased with the results
10/13/2016
Mike M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was excellent, thank you!
10/5/2016
Kimberlee M. VERIFIED CUSTOMER
Vehicle Make : Honda
Ezequiel was awesome! I was very please at how well we were treated. He was professional and completed the work quickly. I will definitely go back because of the level of service provided.