The car looked great and damage appears to have been repaired. (Underneath the car so hard to see). The detailed cleaning inside the car and outside was exceptional.
1/12/2019
Chris S. VERIFIED CUSTOMER
Vehicle Make : Ford
I typically deal with another dealership and with that said you have won over a new customer, My only concearn is even though I purshased the necessary part from your dealership and walked it over to the collision department I was told That they would be unable to offer a warranty on the part even though they provided paint and installation of said part.
12/27/2018
Ben L. VERIFIED CUSTOMER
Vehicle Make : Ford
Yancy was absolutely incredible, from arranging my rental vehicle to keeping me informed on my vehicle's repair status. The vehicle looks incredible, I could not be happier! I will absolutely be back when searching for my next vehicle and have Yancy to thank for it!
12/12/2018
Abigail M. VERIFIED CUSTOMER
Vehicle Make : Acura
Yancy was great!
11/22/2018
Marilyn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with the work done and the assistance of Mr. Casey White.
11/16/2018
Jassmine C. VERIFIED CUSTOMER
Vehicle Make : Ford
Yancy was very great. She kept me updated through the process and was always available. Completely Satisfied!
11/16/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience and delivered a job well done.
This is a personal observation but I would have like to receive more status updates.
11/15/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast. Provide updates. Received vehicle back ahead of schedule.
11/10/2018
Daniel L. VERIFIED CUSTOMER
Vehicle Make : Acura
Prompt service, no waiting, ready when promised..good work
Thank you
11/10/2018
Adahir L. VERIFIED CUSTOMER
Vehicle Make : Ford
All the attention was very good
11/2/2018
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Casey did a really good job of taking care of me! additionally, my car was finished early:)
10/30/2018
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Acura
From working with Sterling Mccall, Enterprise Rental, & USAA Ins the total experience was seamless. My estimatore, Yancy Mejia, was through & conscientious. There was some add'l work req'd which she clearly explained. All the shop techs did a great job - I am happy with their work too.
10/28/2018
Catherine B. VERIFIED CUSTOMER
Vehicle Make : GMC
The employee who helped me was great!
10/27/2018
Jonathan M. VERIFIED CUSTOMER
Vehicle Make : Ford
Yancy was fantastic throughout the process. When I need to come back to Sterling, I will always go straight to Yancy. In fact, I told her I need to buy a new truck and I would be back soon.
10/26/2018
Frank M. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service and very friendly agent.
10/26/2018
Richard P. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck looks like the day I bought it. Everything was easy.
10/24/2018
Eric B. VERIFIED CUSTOMER
Vehicle Make : Ford
Yancy is really amazing at what she does. She stays on top of her work and even came in on Saturday bc I needed my truck back badly
10/21/2018
Donald And. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent repair and follow up customer service.
10/18/2018
Mary S. VERIFIED CUSTOMER
Vehicle Make : Ford
Really appreciate how helpful Yancy was with this unfortunate accident. Thanks again!
10/5/2018
Corey S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You all were very helpful and satisfied my every needs.