We are very happy with the repairs and will highly recommend you to others.
5/14/2016
May G. VERIFIED CUSTOMER
Vehicle Make : Buick
Sterling McCall did a superb job on my car repairing and relaxing the front bumper and one headlight due to a minor front end accident. The whole team in the office was very KIND and at the same time PROFESSIONAL and very HELPFUL. Thank you to all of you, Marsha, Meghan, Terry and Tommy. Tommy Nguyen was in charge of the repair team, he and his team did such a first class service on my car such that you would not be able to tell that the car was in an accident. It looked like new when I received it. Not only that but Also washed and cleaned the car inside and out and and detailed it. They Also placed my old headlight in my trunk based on my request. Great service that is hard to match. They even facilitated the rental and return of my rental car at critical shortage of rental cars after the floods in Houston. Tommy Nguyen was proactive and instrumental in coordinating the efforts behind this pleasant experience. Thank you Tommy and the team at Sterling McCall collision Center. You are number one in Houston no doubt. I wish you the best.
May
5/7/2016
Cecilia C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for all your help.
5/5/2016
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service and work
4/30/2016
Lynne G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tommy Nguyen kept me well informed about the progress on my vehicle, and all of the employees I dealt with were helpful and pleasant.
4/30/2016
Kameron B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Tommy did a great job. Thank you!
4/29/2016
Narendranath G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very happy with my repairs.Meghan was such a great help also.
4/28/2016
Drew B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Tommy did an excellent job!
4/28/2016
Sudha V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank a lot to Tommy Nguyen for taking good care of my car, it looks awesome , just like a new car.
4/20/2016
Pradeet T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
4/20/2016
William W. VERIFIED CUSTOMER
Vehicle Make : BMW
Tommy Nguyen did a great job in communicating with me while my car was in the shop for repair. He was very helpful from the initial estimate, to arranging for a rental car through to picking up my car when the job was done. I would recommend the Sterling McCall body shop on Southwest Freeway to anyone looking to get their car repaired after an accident.
4/19/2016
David H. VERIFIED CUSTOMER
Vehicle Make : GMC
I was only satisfied with the effort Brian made at the end of the repair- communication with my estimator was not sufficient- I was completely satisfied with the explanation and effort by management to remedy the situation. Work needs to be done to address the issues with communication to the customer- and blaming the insurance company is not a solid strategy in most instances. I will try your shop again if I get the chance only because of Brian and his honest approach to customer service.
4/6/2016
Margaret D. VERIFIED CUSTOMER
Vehicle Make : Ford
Efficient; got my car back sooner than expected. Tommy worked with me knowing I was in a time crunch!
3/26/2016
Amy B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very kind and knowledgeable employees
3/23/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone there was friendly and courteous. It was nice to be able to walk to the back and see my Mustang being repaired. Body tech and paint tech did excellent work. Thank ya'll very much. I hope to do more business with you in the future.
David T. Rathbun
3/16/2016
Jeremie V. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you kindly for completing the repair a full 5 days ahead of the promised date -so far everything looks great! I will conpose several 5-star reviews on various social media platforms...Tommy and his team are the best!
3/12/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike was great! Will be happy to have your dealership as my only stop for repairs and purchases
3/2/2016
Lucy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Tommy in Collision was FANTASTIC. He was a good listener, polite, helpful, and truly went the extra mile to get my Explorer repaired in a timely fashion. What impressed me were -- updates on the progress of the repair, going to look for my headphones which I had left in the car and letting me know they were safe, requesting a Sterling McCall driver to pick me up. Justo the driver was very polite and courteous. What great people you have working there.