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Real Reviews from VERIFIED CUSTOMERS
Frank B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Easy access, Good clean facility.
11/11/2017
Marsha L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks like the minor parking lot back bump never happened.
11/10/2017
Perma-chink Systems. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire process was flawless. Chris kept me up to date on repairs and the finished results were factory matched.
11/8/2017
Lori D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am very pleased with the work done on my van. They finished my repairs in a week and had a car available for me to have during my repairs. They were very kind and I am so impressed with everyone there. I’m glad I was able to choose Walkers Collision to do my repairs after my accident. Thank you! Lori D
11/8/2017
John G. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks wonderful.... thank you !
11/7/2017
Jeff B. VERIFIED CUSTOMER
Vehicle Make : Ford
The truck looks beautiful. If standard procedure dictates removing the negative battery cable, please remember to tighten it properly. My son thought he had a dead battery and called me at midnight to boost his battery. Turns out the negative cable was just extremely loose.
11/4/2017
Casey R. VERIFIED CUSTOMER
Vehicle Make : Honda
My car still isn’t fixed
11/3/2017
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Amazing service and repair! Will recommend!
11/2/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was amazingly helpful, especially **** at the front desk! From the very first call I made regarding the accident, she was extremely helpful and made this experience so much easier. Having her as an employee and being the first voice you hear on the phone and the first face you see coming through the door, she is such a asset to your company! The outcome was better than I hoped for, my car looks great! I will be recommending you to all my friends. Thanks so much! Teresa Strom
11/1/2017
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The maintenance and repair staff was outstanding! They called almost every day with an update! The administrative staff however... got very rude and short with me when it came time to pick up my vehicle. I work and I had to return our rental. When I arrived at Walkers 15 minutes past closing on one of my long work days, the administrative personnel sitting at the front desk was one of the rudest people I have ever encountered. It just left a bad taste in my mouth that it is already a terrible situation that our car was damaged, but then to be treated like a number and dollar sign at the end was awful.
10/31/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great
10/30/2017
Gary O. VERIFIED CUSTOMER
Vehicle Make : Ford
Estimate on completion was extended 5 times (9 counting automated texts). Received a call one day after pick up that car was ready for pick up. Patronizing comment made when I even slightly conveyed frustration regarding time. Workmanship was outstanding, however, honoring commitments and setting realistic expectations means even more. Shop is overbooked which is apparently having a negative impact on customer service. The ladies working the front desk are doing a great job trying to compensate for shortcomings by addressing issues, albeit completely avoidable.
10/30/2017
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The receptionists were absolutely awesome those ladies made my wait for a rental so much easier.
10/30/2017
Kirstin G. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire process was easy and very professional. We have already referred someone to you.
10/28/2017
Victoria G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service on time delivery
10/28/2017
Robert H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I can’t tell you guys how much I appreciate wonderful job on the car! Paul, Both you and your entire staff did a first-class job! Thanks again. Robert
10/26/2017
Shawn T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire experience was very professional and informative. I was updated on the status of my repair through text messages which was very helpful. The job was completed flawlessly and on time which is very rare with other repair shops. Great job!
10/26/2017
Susanna H. VERIFIED CUSTOMER
Vehicle Make : Acura
You all made a frustrating stressful process much less worrisome. Thanks
10/24/2017
George F. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job on repairing my truck great people to deal with also highly recommended
10/23/2017
Rachelle B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very pleased. Prompt service
10/21/2017