Fairbanks Collision & Glass Service

Great help. Knowledgeable experts. Outstanding customer service and vehicle service.

Thank you for the clean car!

The customer service I received was Great! Thank- U

Great customer service

I had an observation about the weatherstripping adjacent to the window guide. The stripping looked like it had gaps between the stripping and metal door frame. The front desk customer service reps immediately got the man who did the work to look at the stripping and help me understand my Honda door. He was knowledgable and good at teaching me how the whole window and adjacent door parts worked together as the window moved up and down. He assured me that no water would be getting inside the door in wet weather. His patient help is appreciated. He has quite a bit of skill in customer service also. He was not defensive about his work and he was able to listen to me about what I was thinking and concerned about and address it directly as well as give a satisfying answer to my concerns. From the adjuster's inspection to the return of my family car cleaned inside and out, I am very satisfied with the professional service I received at Fairbanks Collision And Glass. Thank you for providing competent help in a difficult time for me. Recovering from a theft is very challenging and the professionals at FC&G made that part easy for me. That means a lot to me right now. Thank you for your help and sincere care. Shelley Hedges

Brian, I noticed when I got home that my two rear windows do not match. Sorry I did not check closer before I left. My old one has a heating element the new one does not. I will call you on Monday, that is why I have not submitted my evaluation as yet. Wanted to talk to you first. Ramon

Extremely professional. I will highly recommend to all who need their service!

Professional job was done on my car. I appreciate the time taken to blend in the new paint

Great updates! Outstanding repair! The best I've seen since living in Lexington, South Carolina!

Staff were all very cordial and professional, and the work was excellent. I think my car 's color is a deeper red now than before but I like it.

good Job :) have a nice day

Very accommodating staff willing to go the extra mile for a busy work schedule. Just the extra care meant a ton. Very prompt and always courteous. No complaints whatsoever.

We left the auto start control with the keys to the car. After getting the car home, we noticed the display was damaged, likely due to rough treatment by someone at Fairbanks Collision. I will be phoning you about this issue.

I love the way that we were kept up to date with e-mails and pone calls. GREAT job!

Thank you for a great product!

Things really look Great Job well done

Very friendly staff!! Repairs were done quicker then estimated, and the results were Fantastic!! Like the accident never happened.. Thanks

Your team made my mishap much easier to deal with than I ever expected possible. Thank you all. So very much.

Thank you Brian for the great service!

No issues, everything when as plan. A repair well done.