Looks great. They did everything they said, on time.
3/31/2015
Susan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robert was always very thorough at explaining everything and every step.
3/24/2015
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You couldn't tell there was ever any damage. My car was cleaned inside and out. Your company was fantastic and I would highly recommend them!
3/19/2015
Andrew A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Completely 100 percent happy with the service I recieved !
3/14/2015
Hanna S. VERIFIED CUSTOMER
Vehicle Make : Honda
It took a bit longer than expected but that wasn't really on Fairbanks collision and glass more so on the lines of other parties. I am satisfied with Fairbanks collision. However maybe more updates would be beneficial towards the end.
3/13/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Better notification about updates on vehicle status
3/4/2015
Patrick C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was fine and the service excellent but I was a little disappointed that my mirror wasn't fixed. Thanks to Gabby and the other woman in the office for taking care of the situation.
2/28/2015
William M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work. You went above and beyond by glueing the rubber gasket on the hatchback door.
2/21/2015
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent customer service. Above and beyond what was expected. I would highly recommend them to anyone needing vehicle repairs !!! Very well done.
2/21/2015
Robert P. VERIFIED CUSTOMER
Vehicle Make : Nissan
First I want to say your staff was professional and courteous. My wife and I were skeptical based on stuff we had heard about the various repair shops in town. We were absolutely please with the repair and service. They even cleaned the from floor boards in the car, which had absolutely nothing to do with this repair. Would definitely recommend them to my friends. Should the need ever arise, we will definitely return for future services.
2/18/2015
Roger M. VERIFIED CUSTOMER
Vehicle Make : Mazda
They did a great job.
2/18/2015
Donna O. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional staff and everything was completed on time.
2/17/2015
Great Northwest. VERIFIED CUSTOMER
Vehicle Make : Ford
Good job and thank you
2/17/2015
Joshua T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
None needed. Great as always.
1/30/2015
Randy Clavell/. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very professional and helpful. When the car rental company was delayed in picking me up Fbks Collision offered to take me to them and did! I appreciated the follow up call to me to notify me of the delay in my car due to additional damages that were discovered.
1/24/2015
Virginia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm completely satisfied with the repair work performed on my Highlander. The job appears to be well done and came with a garuntee/warranty for as long as I own the car. The lady behind the desk was most helpful, efficient and courteous. The service manager (?) walkd me out and made sure I was satisfied with the work. And you washed my car??? Thank you!! You came highly recommended by my son, Eric Olson, and I can now see why. Thank you for a job well done. Virginia S
1/23/2015
Sean A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I greatly appreciate the thorough inspection, willingness to answer my questions and professionalism displayed by the entire staff. Additionally the thoughtful decor in the front lobby made for a pleasant place to wait. The entire staff was thoughtfull and inquired about whether or not I had made arrangements for being picked up.
1/7/2015
Meredith P. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I first walked into your office I saw you had a nativity scene and KLOVE on the radio!!! I thot these are honest people with good values. I was right. Plus those couches are so comfortable they sucked away my stress as I sunk into them. Everyone was so very nice and friendly!! They had my car done the day they said it would be done!! That is rare for body shops. I was so happy they have a courtesy van. The driver was a very good driver and kind. My car looks PERFECT!!! Plus they washed AND WAXED IT!!! :-) I could not be more pleased. I thank God for them and I am very grateful. I will tell everyone of my wonderful experience with Fairbanks Collision and Glass. Meredith Nava Parker.
1/6/2015
Alison L. VERIFIED CUSTOMER
Vehicle Make : Subaru
I could not be more pleased. Complete professionalism in all respects and my car looks great! Loved the special perk of my car being brought to my house. Thanks a million! :)