Great job, beautiful repair work. The truck looks just like the damage never happened. Excellent contact with the staff and no problems at all.
11/16/2015
Danny P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Completely satisfied and impressed with the high quality of craftsmanship.
11/6/2015
Corrine L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked excellent. Friendly and helpful service the whole way.
10/24/2015
Floyd &. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robert & his team went far & beyond their job. We r totally satisfied. We will recommend them 2 our friends & anyone else who needs the work done, RIGHT! Thank u. Floyd & Clara W
10/19/2015
Frank S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Robert was a wonderful service tech. His knowledge and skill were hands down some of the best in the area. He even took photos of things he thought I may need to get done in the future and then sent them me in an email! Amazing service, highly recommended!!
10/16/2015
Anne S. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck and the work done on it is fine. But the email updates bugged me. An update stating how much progress has been made, or if there's a setback, or its going to take longer or whatever is ok. Totally superfluous messages simply saying that my truck is happy because it's at Fairbanks Collision, or, not to worry becaue my truck is being taken good care of is ridiculous. Of course it's being taken care of, that's literally why it's there.
10/10/2015
Kathryn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with my recent repairs. I appreciate the honesty on the broken liner. The detailing was very nice, too. Thanks. Next time I need the windshield repaired, or any other insurance repairs, I will request you first from Horace Mann.
10/3/2015
Samuel S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Done early and great customer service.
9/29/2015
Angela B. VERIFIED CUSTOMER
Vehicle Make : Dodge
It took longer than expected, but the finished product looks great.
9/26/2015
Joe H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks brand new again. Thank you!!!!
9/20/2015
Aretha G. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am very satisfied with my repairs. I was very well taken care of. Thanks for being about the customer and attention to detail....
Aretha Garrett
9/17/2015
Jess P. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was extremely satisfied with the overall job done on my truck and the professional and curtious personnel handling my situation . Thankyou . Id rate you a 10 out of 10
9/5/2015
Sailem R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I didn't like how my appointment was at first set up. My insurance dropped the **** and I didn't feel there was decent communication between the shop and myself. It's my car. It's a big deal. Three days is a long time to be without a vehicle. 500 is a good chunk of money. Not confirming my appointment, not telling me parts were going to be ordered or that they had even arrived, I felt was keeping me out of the loop and overall unexceptable. Also,I didn't appriciate dealing with Gabby. However, my sentra looks fabulous and the bumper was fixed promptly once the correct one came in. (The first was defective, which was fine, it happens) Which is why, I chose to click yes, I was satisfied with the service provided at fairbanks collision. Because despite it all, at the end, my bumper looks wonderful. And I appriciate the techs work that had gone into it
8/29/2015
Rosalee S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very impressed - you sid an excellent job and were very considerate
8/24/2015
Andy B. VERIFIED CUSTOMER
Vehicle Make : Subaru
thanks for the great work on the repair and also the complimentary clean up. I appreciate that .
8/14/2015
Judy T. VERIFIED CUSTOMER
Vehicle Make : Jeep
I AM VERY SATISFIED WITH FAIRBANKS COLLISON. THE COMPANY EMPLOYEES ARE ALL VERY PROFESSIONAL AND THEIR WORK IS UP TO THEIR STANDARDS OF A. THANK YOU FOR TAKING CARE OF MY JEEP IT IS BACK TO LOOKING BEAUTIFUL AGAIN AND I WILL ALWAYS REFER MY FRIENDS TO YOUR COMPANY IN TIME OF NEED.
Judy T
8/12/2015
Arnold C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast and courteous service, thanks a lot
8/8/2015
Eric R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything discussed before work was started on my vehicle was not completed fully.
8/1/2015
David G. VERIFIED CUSTOMER
Vehicle Make : Ford
The work was excellent and at the price quoted.
7/27/2015
Fanyi L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
the railcover is missing, the lower fender has scratches that were not repaired.