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Real Reviews from VERIFIED CUSTOMERS
Christian J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole staff was outstanding! Working with Bryan really was enjoyable and made the entire process easy.
12/25/2018
Ben B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
To Bryan Port and staff : To sum up my experience with Fairbanks Collision . You all have exceeded my expectations, the custmer service was second to none . The body work and finish was no less then what I would expect from experts in their field . I have and will recommend Fairbanks Collision to my friends and family . Thank you Ben B
12/22/2018
Gary T. VERIFIED CUSTOMER
Vehicle Make : Toyota
We were well pleased with the work done and the condition of the vehicle when returned. In addition, the cost and repair time were within the original estimate, and your customer service was excellent. Thank you. Glad we decided to take our business to Fairbanks Collision.
12/19/2018
Mackenzie K. VERIFIED CUSTOMER
Vehicle Make : Toyota
They kept us up to date with all the repairs and even finished 5 days early!
12/4/2018
Karl K. VERIFIED CUSTOMER
Vehicle Make : Dodge
10/10 hands downs exceeded my expectations
12/4/2018
Jimmy G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your work is outstanding! Thanks for always being reliable, timely and courteous!
11/29/2018
Kelsey M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car looked great, the staff was very helpful with even getting me a new part that was needed but not apart of the actual claim.
11/22/2018
Valerie P. VERIFIED CUSTOMER
Vehicle Make : Subaru
They were right on target with their estimated completion of my repairs. I was able to drop it off with ease and they even gave me a ride to pick up my car rental. They kept in communication with me throughout the process and of their findings. They even helped solve a problem I was having with my car from a previous accident with their amazing attention to detail! Speaking of detail, they detailed my car so nicely that it just brought all the good feelings of what it felt like to buy my vehicle on the first place. Their staff is great! I would highly recommend them for having all around, excellent service!
11/21/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : GMC
Over spray on the front bumper chrome
11/20/2018
Roger V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated the updates very much. Keep doing that.
11/17/2018
Terry W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm going to come in soon to have you take another look at the hood. The spacing along the driver's side goes from wide to narrow, and the part nearest the windshield is a tiny bit higher than the fender part.
11/16/2018
Richard R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Not only we’re we treated with respect we were also informed through the Process. The repair was perfectly on schedule. The outcome is perfect. Total top quality And from the heart
11/15/2018
Carrie N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team Always has wonderful customer service, wonderful service and I’m always very very pleased to work with you. I will continue coming!
11/10/2018
Juan G. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks guys for being so professional, and doing the job so quick, I will highly recommend you to all my friends
11/10/2018
Belinda K. VERIFIED CUSTOMER
Vehicle Make : Honda
A big thank you to Mr. Robert for a great customer service. Since day one he was very friendly and answered all my questions and gave me information about my car repair and what needed to be done, he also updated me in a timely manner about the status of my vehicle. I also want to thank gabby at the frondesk who was always friendly and welcoming whenever I was at the shop. Thank you
11/9/2018
Mark B. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service was excellent. Bryan Port was our representative, and he did a fantastic job communicating with us. It made a stressful situation not. The time frame for the work getting done fit within what he quoted us. Having a relationship with State farm was great as well, since we just paid Fairbanks Collision the deductible and they dealt with State farm. Thanks, Pam Burton
11/5/2018
Robert F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely perfect job, and I was thoroughly pleased to find that car completely detailed. I love the service and the prompt attention I received. Thanks!
11/3/2018
Krynn S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Prompt, thorough, good communication, extra cleaning. I will recommend Fairbanks Collision.
10/27/2018
William C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice experience. Car was done ahead of schedule. Highly recommend Fairbanks Collision to anyone in need of body and paint.
10/15/2018
Devin G. VERIFIED CUSTOMER
Vehicle Make : BMW
Awsome work and great customer service. Would always reccomend to anyone needing repairs. They where quick and answered all my questions/concerns. Best repair company in fairbanks by far.
10/6/2018