Your level of communication was very high and appreciated. Thank you for keeping me informed and up to date on all the details.
7/22/2018
James M. VERIFIED CUSTOMER
Vehicle Make : BMW
Brandon was a complete professional and a pleasure to work with.
7/4/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Kia
Kept us informed. Always available to answer any questions, finished well before scheduled time
7/3/2018
Rdml Stephen. VERIFIED CUSTOMER
Vehicle Make : Toyota
I thought the service was excellent. And ahead of schedule.
6/9/2018
Brian D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very friendly, efficient process
4/26/2018
Peter K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Brandon Shearer is a great representative for Faulkner Collision Center
4/22/2018
Richard D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Impressive job from start to finish.
4/19/2018
Todd C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent work! Brandon Shearer was fantastic to work with!
4/16/2018
Peter K. VERIFIED CUSTOMER
Vehicle Make : Subaru
The whole process from the estimate to the repair was exceptional!
3/22/2018
Sid ****. VERIFIED CUSTOMER
Vehicle Make : Ford
The communication was excellent throughout the process. The car was returned spotless both inside and out! Very impressed!
3/19/2018
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a perfect experience from the estimate to the rental car to the updates and ultimately to picking up my like new Chevy Cruze !
3/15/2018
Peter L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work on the car looked great. The only issue is now the paint jobs don’t match. I guess that’s my problem now. Lol Thank you for your hard work.
3/3/2018
Jonathan L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was done on time and Brandon was very professional and easy to deal woth
2/27/2018
David A. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved how quick the work was done and the professionalism of the employees. Also we are enjoying the very clean car.
Thank you.
Dave and Michele Addams
2/14/2018
Ralph B. VERIFIED CUSTOMER
Vehicle Make : Honda
I previously responded to the survey regarding our Liberty Mutual claim work. No one seems to care about my comments to respond. Very telling. Why do you bother asking for an evaluation if you only want to hear good responses? That is no way to improve.
2/13/2018
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Most of all appreciated the email updates regarding the status of my car throughout the repair process. I dealt with Brandon Shearer and he was awesome. Faulkner was great to work with and will most defiently recommend them and use them again! Thank you!!
1/19/2018
Bridgette V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Convenient, timely, frequent updates throughout entire process.
1/12/2018
Rhett H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, good communication, friendly staff and good work. Thank you.
1/11/2018
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone went above and beyond my expectations/ Brandon you kept me in the loop the whole time and I appreciate you all making the deadline aka estimated completion date - you don’t know how difficult it it to get away from work without days of advanced notice. So thanks again - I appreciate all the hard work.
1/9/2018
Rebecca E. VERIFIED CUSTOMER
Vehicle Make : Ford
Brandon was great to work with. Very personable and professional. The repair was completed in a timely manner when promised.
The truck was washed and cleaned inside.
Very satisfied.