I liked that the team provided updates letting me know the repairs were on track. I also will say that everyone I I twra ted with was courteous and professional. The overall experience was very pleasant, and I am very satisfied with the work.
1/5/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Professional, thorough, transparent all combined with excellent work.
1/3/2017
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everyone was efficient and helpful . The inconvenience was non existent
12/31/2016
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great experience, easy drop off/pick up, was in constant contact with the shop. Geico, Enterprise and Jesse took great care of me and were very professional.
12/29/2016
Katelyn W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job and thank you so much!!
12/16/2016
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Toyota
You have a very professional operation. I was impressed!
12/15/2016
Melecia W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very thing was excellent ,they keep me up to day thought-out with the process and my car look brand new...thanks again...
12/6/2016
Joe L. VERIFIED CUSTOMER
Vehicle Make : Subaru
People were very nice and informative. Thanks.
12/3/2016
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Phenomenal service and constant contact throughout repair process.
11/29/2016
Andrew E. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent communication which is appreciated because schedules are often difficult to coordinate.
11/18/2016
Diane L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great turnaround and service. Very friendly
11/11/2016
Edward S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thank you!
10/26/2016
Pamela J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was extremely please with the entire process from the customer service to the repairs finishing ahead of schedule. GEICO has chosen wisely to partner with Faulkner.
10/26/2016
Dorothy B. VERIFIED CUSTOMER
Vehicle Make : GMC
My SUV looks great. I really appreciated the daily texts and updates on the completion. It was an extremely easy transaction and I'm very happy with the job.
10/25/2016
Julie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. Very helpful and professional! Good use of texts and emails for updates and communications.
10/22/2016
Bridget M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Quick, easy and was notified about everything along the way. Overall a great experience! And my car looked just like the day I bought it!
10/21/2016
Nancy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very corteous,and informative throughout the process. Thank you!
10/18/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great service. All were efficient and did their best
to make sure I was aware of all I needed to
know during my repair. There were no surprises.
My Jaguar was perfect when I picked it up.
Highly Recommend Faulkner.
10/14/2016
Minhaj U. VERIFIED CUSTOMER
Vehicle Make : Honda
Being informed throughout the repair process was very nice...thanks!
10/13/2016
Melinda And. VERIFIED CUSTOMER
Vehicle Make : Ford
Greg was very friendly & kept us updated on the status of the work being done on my car.